FLAMMA is a CDMO with Headquarters near Milan, Italy. As a fully integrated CDMO, we can leverage our 100% self-owned, self-managed facilities, in Italy, China, and USA to deliver a stable, reliable supply chain. We specialize in the c GMP manufacturing of APIs, NCEs, RSMs, & Advanced intermediates (NCEs and generics).

IT Specialist:
Position resides within the Information Technology (IT) Department. This position is the front end for the IT support service, under the coordination of the IT Manager, this person will manage daily operational support with both business and end users.

Duties:
Support day-to-day user requests by analyzing processes and troubleshooting at system level

Act as IT liaison form the field and business to IT colleague.

Manage proactively IT support platform, about data and documentations accordingly to ITIL methodology

Works with vendor leveraging the contract in place

Requirements/Qualifications

1-3 years’ experience on the same role

Good knowledge of

o Windows Operative System client

o Windows Server services (AD, GPO, DHCP, DNS)

o Microsoft Office packages

Base knowledge of:
o Networking

o VMWare

o Backup application

o Antivirus

o Antispam

Excellent problem-setting & problem-solving skills

Experience in creation of training, technical and business process documentation

Is considered a plus: SAP expertise and/or process industry experience and/or GMP knowledge

Language Skills

• Excellent italian language speaking
• Fluent in English, both written and speaking

Soft Skills

• Excellent relational capability
• Customer oriented
• Team Player
• International culture
• Good interpersonal, communication and comprehension skills

Educational Qualification

• Degree in Computer Science or Computer Engineering as preference

Employment Type

Full-time – Salary is commensurate to experience

Diversity and Equal Opportunity Employment: Flamma Group is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.