Italy IT Operations Internship | Milan | 6 monthsAmplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries, Amplifon helps people rediscover the emotions of sound. The company values people as the key to its success, offering growth opportunities in a multicultural and international environment.Amplifon has been recognized as a "Top Employer 2024" in Europe, the United States, and New Zealand by the Top Employers Institute. Additionally, we are proud to be the first Italian multinational to be certified among the Global "Leading Employers" 2024. This recognition spans all 26 countries where we operate.The candidate will join the Italian team in the IT department division. In this role, the candidate will be an active and strategic part of the ambitious Digital Transformation project that is affecting the company globally. He/she will have the possibility/opportunity to put the hands on the best technology and to get experience on different projects as active part working with the Global IT department as well as the Local business functions.We work to maintain and constantly improve our technological landscape for our Shops & HQ. Moreover, we are going to transform our internal IT processes, including new digital instruments and tools to be more efficients and guarantee high quality of IT services with the aim to achieve this goal, for our Office in Milan, Amplifon is looking for a talented person to join our Italy IT Operations team, reporting to the Italy IT Operation Manager.
Does the opportunity sound interesting to you? You'll be in charge of:

• Cross-functional collaboration with the Global IT Operations team on activities and projects affecting the local IT Infrastructure
• KPI oriented approach to measure all IT infrastructure efficiency and ensure shops operations
• Ensure and address escalation processes reducing Shops downtime
• Drive Root Cause Analysis post restoration of service
• Support the execution of Operations projects adopting an Agile approach
• Create and manage complex assets plans, managing suppliers, time constraints, budget and internal stakeholders.
• Suppliers' management

You are the right person if you:

• Are graduating or have recently graduated in Engineering, Computer Science or equivalent
• Speak English fluently
• Are able to go deep in the data to extract significant information than can drive the team and make the difference
• Possess strong analytical skills
• Have a natural inclination to solve problems and able to handle complexity
• Are able to manage multiple activities and to set priorities
• Have a proactive attitude with the ability to work autonomously as well as with a team

Curious about who you'll be working with? Take a peek at the manager's profile here: @Cristian Marchi AnildoWhat else?Besides the challenging and interesting opportunity, we offer:

• 6 months internship in our office located in Via Vezza d'Oglio 7, Milan.
• Competitive monthly reimbursement.
• Full time experience, Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you'll be working with!).
• Smartworking? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work 9 days/month remotely.
• Ticket restaurants
• Complete access to our Linked In Learning platform to develop your skills through personalized contents.

Are you ready to embark on a journey and amplify your potential? Apply now!