Italy Job Openings

Thales

Supplier Performance Manager (SPM)

Gorgonzola

FULL TIME

October 10, 2024

Location: Gorgonzola, Italy
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Gorgonzola hosts Navigations Air Systems (NAS) domain. The activity of NAS domain: avionics, navigation and radar systems for civil air traffic and technologies supporting the activities of civilian and military pilots, ATC controllers and technicians of several airlines, air traffic control agencies and Air Force around the world. Italy is the Group’s Competence center for the design, production and delivery of Navigation Aids products and Competence Centre for the delivery of non-Radar Surveillance Products.
The Supplier Performance Manager organization is responsible to manage and improve the operational performances of key suppliers (On Time Delivery and On Conformity deliveries).
A Supplier Performance Manager is appointed for several suppliers at local level entity/region as soon as needed according to context (High technical stakes or Risky technology or Mass production or Performance below objective) reached).

Main mission:
Manage operational performances for some selected Thales suppliers in close relationships with Procurement, Industrial, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
He/she initiates improvement plans for the selected suppliers in terms of quality and on time deliveries during the execution phase
He/she defines and controls the SKPIs (Suppliers Key Performance Indicators) objectives with the GBUs organization.: OTD, Quality


He/she reports to a DGDI-e SPM Team Leader and Thales Italia CPO (Country Procurement Officer).

Activities:
Anticipation and Continuous Improvement
In order to manage the continuous improvement, put in place the Thales best practices, including lean manufacturing, with his/her suppliers
Responsible for the deployment, within the selected suppliers, of corrective and preventive action plans which address process, product, or component alerts from industrial operations.
Act as a conduit to improve the overall interface between Thales and the Supplier, using lessons learned for the continuous improvement of both parties.

Develop and execute plans, within the selected suppliers, to eliminate non-value add activities (e.g. the Seven Wastes, MUDA) in both Thales and Supplier processes, consistent with improving the quality and reliability of procured items
Deploy, within the selected suppliers, techniques including Six Sigma, DMAIC or Process Failure Mode Effects Analysis (PFMEA) to identify and evaluate the potential failures of process, prioritize actions to alleviate risk in both Thales and Supplier activities.
Participate to the transverse optimization actions such as Air Supply deployment (internet portal for exchanging data for Purchase Orders and forecasts), specific programs (ramp-up, ramp-down), new KPIs implementations, Reach regulations, logistics
Establish high level communication and intimacy with supplier's leadership team
For anticipation, identify transformation targets, support associated roadmap deployment through weak signals awareness and risk mitigation plans
For anticipation, set up sub tiers mapping to assess risk exposure and propose ad hoc securization


Crisis Mode
In case of local supply chain crisis, leads the Task Force with his/her network
In case of Tiger Team at the Group level , can be part of the team


Reviews, SKPIs and reporting
Organize and conduct the suppliers performance reviews with the purchase department
Validate and issue the SKPIs for his/her portfolio
Establish a monthly reporting for his/her portfolio
Prepare and participate to the local Suppliers Performance Committees and category performance reviews if needed
Transmit the SKPIs to the group level
Monitor and report on a regularly basis the global performance action plan addressing two main topics: quality and punctuality


Relationships with the global SPM organization and BLs
Support Group initiatives in order to improve supplier performances for the Group
Throughout his network, he/she escalates the identification of weak signals (in coordination with Industry, Engineering, Services , Quality and Purchasing departments) to the head of entity/region SPM when needed

Reports the performance of his/her suppliers in category performance reviews when requested by Global SPM for suppliers with low OTD/OCD
Contribute to the knowledge of the complete Supply Chain starting from the tier one supplier and identify the weaknesses
May participate to the Thales IPCA Audit (Industrial Process Control Assessment) and support auditors for the closure of the findings


When acting under SPM Leader role
For SPM leader role, he/she is in charge of the management of performances for specific suppliers in behalf of the Group in close collaboration with the SPM organization and Global and Regional Procurement. Such role of Leader is appointed by Global SPM Director (in alignment and agreement with SPM Network). On top of SPM Missions & responsibilities, the SPM Leader must:

Act as a leader with a global vision of the supplier performance and coordination of SPMs from various entities
Monitor Supplier Performance for the group, collect and organise the various root cause analysis done by SPM in entities and align with SPMs in entities needs to audit supplier sites
Except when supplier is under Tiger Team or Supplier Development Management, collect the various action plans done by SPM in entities and ensure their correctness, coordinate action plan implementation under a global roadmap at supplier and internally, in relation with SPM in entities and lead performance reviews at supplier, by coordinating SPM in entities


Education
Engineering Degree or equivalent
Specialised knowledge of engineering disciplines i.e. Hardware, Software


Experience
Experiences in Industry in supply chain > 5 years of experiences
Demonstrable history of managing performance improvement projects preferably in Defence, Aerospace, & Security sectors.
Understanding and knowledge of Quality Management principles and systems.
Supply chain engineering experience within a low to medium volume environment, light mechanical / electro-mechanical production environment or other relevant sectors.
Awareness and use of continuous improvement techniques and practical implementation of lean manufacturing.
Experience of operational management, manufacturing and ERP systems, including routings, BOM`s, Concessions, Change Requests etc.


Technical & Soft Skills
Good Project Management, planning and organisational skills
Good Risk and Opportunity Management, including robust mitigation plans
Strong business acumen, Supply chain, Operations Management, Logistics, quality and Manufacturing
Business and operational planning knowledge MRPII, S&OP, Capacity Management
Supplier Performance management
Knowledge of solutions, products and services
Lean supply chain, manufacturing and services
Data analytics
Problem solving technics


Languages:
Fluent in English mandatory. French is a plus
Ability to work remotely
Capability to influence and to convince stakeholders
Ability to commit and to deliver results
Lead/ facilitate team working in an international environment
Demonstrate cooperative behaviour even in conflict situation
Elaborate, communicate and transmit synthetic information
Well-developed communication skills both orally and written.
Capability to work closely with others and lead cross functional teams


At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
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