Responsibilities

• Lead the strategy and evolution of the Docebo Learn Data and Docebo Learning Impact solutions, ensuring the products remain competitive and innovative in the market.
• Work with the Product Management team to create a clear vision for the Impact & Analytics suite, identifying new use cases, anticipating market trends, and ensuring scalability.
• Define both short- and long-term roadmaps that address customer needs and technological advancements.
• Develop new products to add to the portfolio by identifying growth opportunities in data analysis and survey-based comparative insights.

• Support clients in integrating learning data into their business systems, enabling the use of Docebo Learn Data to analyze the impact of training activities on corporate KPIs.
• Provide clients with tools and methodologies to measure the effectiveness of their learning strategies through data-driven insights, including completion rates, employee turnover, sales performance, and NPS scores.
• Facilitate the integration of learning data with existing Business Intelligence (BI) tools by providing clean, ready-to-analyze data for deeper insights.

• Manage and enhance Docebo Learning Impact, a database containing millions of surveys used to generate comparative insights between internal performance and industry benchmarks.
• Collaborate with clients to identify areas for improvement in their learning strategies using survey-based analysis tools that reveal trends and anomalies in trainer, content, and program performance.

• Lead solution product strategy in alignment with business goals, desired customer experience, marketing feedback and overall market opportunity to ensure industry leadership.
• Collaborate closely with the Product Manager and Product Line Managers of the other Product Lines (PLMs) and the Product Marketing department to determine requirements and provide guidance to stakeholders and product managers on use cases, and to build product roadmaps to cover and anticipate insights and market gaps.
• Define and improve process between Customer Experience (CX) teams and Product to collect and respond to customer feedback
• Oversees key projects, processes and performance reports, and data and analysis related to product adoptions and gaps.
• Ensure a qualitative presentation and systematic updates of plans and product roadmaps

• Customer and Partner Education
• Memberships (such as Associations)
• Retail and Franchisee training
• Quick Service Restaurant training
• Continuing Education Management

• Collaborate with product engineering leaders and management team to develop products that balance between roadmap, technical debt, and maintenance.
• Define and document processes to improve efficiency, quality standards and profit margins while optimizing product strategy and time to market.
• Represent, advocate for and manage organization and product development goals through relationships with industry service providers, associations, and other resources.
• Align and implement products created through strategic relationships / partnerships with over-arching company product strategic direction

Requirements:

• Minimum 7 years in Product Management roles in the Saa S industry, with strong expertise in data analytics platforms and Business Intelligence tools.
• Technical Skills: Deep knowledge of data integration technologies and Business Intelligence (BI) tools; experience with survey management and analysis tools.
• Communication and influence skills with the ability to interact with and understand technical architecture and competitive technology.
• Ability to communicate findings clearly to both technical and non-technical audiences.
• Proven experience building Enterprise products with a demonstrated ability to drive ideation, product planning, development, and launch.
• Excellent command of the English language and the ability to present your ideas to other key stakeholders both verbally and in writing

• Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
• Employee Share Purchase Plan
• Career progression/internal mobility opportunities
• Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
• We Work partnership and “Work from Anywhere” program