Japan Job Openings
Marine Corps Community Services
FOOD COURT OPERATIONS MANAGER NF-04 RFT ALL SOURCES
October 10, 2024
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at the Food Court. Candidates selected for this position will serve as a Food Court Operations Manager.
This position is NOT classified as World Wide Hire and does NOT offer housing allowances, relocation assistance, or cost of living allowances.
This vacancy may also be eligible for the following Employee Benefits/Incentives.
This position is located at the Food Court. Candidates selected for this position will serve as a Food Court Operations Manager.
This position is NOT classified as World Wide Hire and does NOT offer housing allowances, relocation assistance, or cost of living allowances.
This vacancy may also be eligible for the following Employee Benefits/Incentives.
- 401(k) Retirement Plan with up to a 5% employer match.
- NAF Pension Plan that is portable to other qualified government agencies. (May be eligible to buy back military service time).
- International medical and dental insurance (on/off base).
- Inexpensive life insurance covers up to 3x your annual salary.
- Short Term Disability Insurance up to 60% of your salary.
- Up to $10,000 a year for Tuition Assistance up to graduate level.
- Leave Donation Program for life's emergencies.
- Professional training and development curriculum in technology and leadership.
Major Duties
Management analysis: Responsible for working with multi-unit restaurants and developing a team of high performing managers, establishing a clear succession plan for the organization, and ensures that high levels of operational excellence are achieved. Ensures that a team of high performing support staff is in place. Communicates the importance of building success the right way: through the creation of culture which empowers and rewards top performers, and compassionately and fairly improves or removes low performers to benefit the culture. Coaches managers to achieve financial success in building sales and profit.
Staff training & development: Administers and facilitates training programs. Reviews, maintains, and revises training materials. Remains current on all training programs and industry trends. Recommends and researches new and improved applications of educational technology. Identifies manpower gaps and monitors talent acquisition requests. Ensures mid-level management follows best hiring practices. Executes training plans for new hires and provides ongoing development. Provides leadership, direction, training, and development to Outlet Managers and employees. Develops and conducts ongoing training, and education programs (LDPs) for all restaurant employees. Appraises staff performance and provides feedback to improve productivity.
Procurement analysis: Oversees procurement processes and inventory levels for all food outlets. Acts as a liaison to communicate pricing and performance needs to vendors, centralized buying office, purchasing & contracting office, and any other channels of procurement. Sources suppliers and tests product samples. Documents the features and benefits of products and services. Prepares cost-benefit analyses for review by the Food Court General Manager. Documents processes and generates monthly supply cost reports. Monitors the company's demand for products to avoid supply shortages. Stays abreast of vendor and supplier-related activities in the industry.
Daily operations: Ensures operational excellence and manages day-to-day business of assigned outlets; executes highest level of customer service. Drives service standards, guest experience and culture of excellence through hands-on, in-person leadership of assigned venue and guest interaction.
Administrative standardization: Develops kitchen processes, training plans, front of house systems, and standard operating procedures (SOPs). Reviews and provides guidance and required updates to the restaurants and project SOPs, workflows, and policies to ensure they are in alignment with relevant standards, and regulations. Initiates recommendations on improvements to business. Advises Food Court senior management on labor issues including, safety, security, employee relations, scheduling, and training.
Common support liaison: Coordinates support for developing excellent restaurants. Maintains an effective system of submitting and tracking marketing requests. Tracks and follows through on requests for facilities/maintenance support. Demonstrates high caliber leadership and the ability to remove obstacles, so that restaurants have the highest standards of service, safety, cleanliness, organization, food quality and ambience. Oversees regular maintenance plan so all food outlets run efficiently and look beautiful.
Performs other duties as assigned. Assumes collateral duties of Food Court senior management in their absence.
Staff training & development: Administers and facilitates training programs. Reviews, maintains, and revises training materials. Remains current on all training programs and industry trends. Recommends and researches new and improved applications of educational technology. Identifies manpower gaps and monitors talent acquisition requests. Ensures mid-level management follows best hiring practices. Executes training plans for new hires and provides ongoing development. Provides leadership, direction, training, and development to Outlet Managers and employees. Develops and conducts ongoing training, and education programs (LDPs) for all restaurant employees. Appraises staff performance and provides feedback to improve productivity.
Procurement analysis: Oversees procurement processes and inventory levels for all food outlets. Acts as a liaison to communicate pricing and performance needs to vendors, centralized buying office, purchasing & contracting office, and any other channels of procurement. Sources suppliers and tests product samples. Documents the features and benefits of products and services. Prepares cost-benefit analyses for review by the Food Court General Manager. Documents processes and generates monthly supply cost reports. Monitors the company's demand for products to avoid supply shortages. Stays abreast of vendor and supplier-related activities in the industry.
Daily operations: Ensures operational excellence and manages day-to-day business of assigned outlets; executes highest level of customer service. Drives service standards, guest experience and culture of excellence through hands-on, in-person leadership of assigned venue and guest interaction.
Administrative standardization: Develops kitchen processes, training plans, front of house systems, and standard operating procedures (SOPs). Reviews and provides guidance and required updates to the restaurants and project SOPs, workflows, and policies to ensure they are in alignment with relevant standards, and regulations. Initiates recommendations on improvements to business. Advises Food Court senior management on labor issues including, safety, security, employee relations, scheduling, and training.
Common support liaison: Coordinates support for developing excellent restaurants. Maintains an effective system of submitting and tracking marketing requests. Tracks and follows through on requests for facilities/maintenance support. Demonstrates high caliber leadership and the ability to remove obstacles, so that restaurants have the highest standards of service, safety, cleanliness, organization, food quality and ambience. Oversees regular maintenance plan so all food outlets run efficiently and look beautiful.
Performs other duties as assigned. Assumes collateral duties of Food Court senior management in their absence.
Qualifications
- BACHELOR'S DEGREE from an accredited college or university in business, finance, or a related field appropriate to the work of position AND THREE YEARS of experience in business management and/or business development, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
- Must have experience in restaurant management and food safety, preferably in fast food restaurants.
- Must have demonstrated ability to coordinate multiple tasks including food, beverage, and labor costs while maintaining standards of operation in daily restaurant activity.
- Must have the ability to analyze a food business operation and make recommendations for improvement.
- Must have the ability to communicate effectively, orally and in writing.
- Must be oriented towards customer service.
- Demonstrates a willingness to implement and support EEO, Reasonable Accommodations, and other employee initiatives and safety programs.
Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum.
How To Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Required Documents:
LEGAL IMMIGRATION STATUS RESPONSIBILITY
**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.
**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Required Documents:
- Education/certification certificate(s), if applicable.
- If prior/retiring military, DD214 Member Copy/Statement of Service
- PCS Orders and Family Entry Approval (Military) OR Sponsor's Letter of Employment (Civilian)
- If you have prior federal employment, please submit your most recent Personnel Action Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed.
LEGAL IMMIGRATION STATUS RESPONSIBILITY
**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.
**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/No Fear Act.asp.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/No Fear Act.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
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