Japan Job Openings

US Pacific Air Forces

Travel Assistant (Translation)

PART TIME

October 12, 2024

Duties
The incumbent is responsible for assisting patrons by providing information concerning leisure activities, selling tickets, making reservations, and arranging for special accommodations required for tours, sporting events, theaters, and special events. Provides full assistance to individuals or groups planning travel including commercial transportation, hotel reservations, and other local services or information. Provides information to patrons on tour itineraries, train, bus, ferry schedules, train passes, boat cruises, camping locations, ski resorts, recreational parks, sight-seeing tours, shopping excursions, festivals, fairs, and cultural information. Ensures that fees are collected, receipts are issued and maintained, revenue is accurate and appropriately processed. Operates appropriate travel reservation terminal and equipment. Coordinates tour guides/escorts for tours. Prepares all materials needed for drivers, tour guides, and escorts for assigned trips. May occasionally perform escort duties. Maintains proper inventory levels on brochures, maps, flyers for customer availability. Requests toll pass tickets. Prepares month end fuel reports. Advertises tours on AFN Radio and assists in maintaining the ITT social media sites. Also, sells in-house international tours, commercial air and ground transportation, hotel accommodations, car rental, and vacation packages via internet e-ticketing process. Completes all necessary phone calls and forms for booking reservations and ensure that the customers are advised od all pertinent information and procedures. Performs related administrative support duties. Provides translation services for customers with individual travel plans. May work an uncommon tour of duty to include days, nights, weekends, and holidays.

If interested in this position please preview the online application: https://apply.usastaffing.gov/View Questionnaire/12575579

Requirements
Conditions of Employment
  • Must have a valid passport.
  • This position requires the incumbent to complete a background investigation with favorable results.
  • Must be able to communicate effectively in English and Japanese.
  • May work an uncommon tour of duty to include days, nights, weekends, and holidays.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/16/2024

The Area of Consideration for this vacancy announcement is US citizens and legal US residents in/around Misawa AB, Japan. All applicants must possess a social security number and valid passport. All applicants MUST be eligible to meet local immigration requirements.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have experience which has provided a practical knowledge of travel industry rules, regulations, and procedures. Must be able to communicate effectively in English and Japanese. Must possess skill in dealing with the public. Must be well-organized, accurate, detail-oriented, professional, and courteous. Must have cash handling experience. Must have computer experience and the ability to learn the e-ticketing process. Experience in retail sales which has provided a technical knowledge of salesmanship is highly desirable.

Condition(s) of Employment:
Must be able to satisfactorily complete a Tier 1 background check. May work an uncommon tour of duty to include days, nights, weekends, and holidays.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • U.S. Citizens and Non-U.S. Nationals must have resided in the U.S. or U.S. Territory for three (3) or more consecutive years preceding the start of Federal affiliation.
  • All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
  • Probationary period may be required.
  • Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
  • Payment of Permanent Change of Station (PCS) costs is NOT authorized based on a determination that a PCS move is not in the Government's interest.
  • LQA is NOT authorized.
  • Post Allowance is authorized for Regular Full Time employment category.
  • This is a Non Appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Announcement may be closed before stated closing date if a suitable candidate is found.


  • Benefits

    Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

  • Benefits

    Review our benefits
  • Required Documents
    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
    The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:

    • Resume


    Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

    Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:


    • Cover Letter
    • DD-214/ Statement of Service
    • Diploma/ GED
    • Disability Letter (VA)
    • License
    • Other (1)
    • Other (2)
    • PCS Orders
    • Professional Certification
    • Proof of Marriage Status
    • Resume
    • Separation Notice (RIF)
    • SF-50/ Notification of Personnel Action
    • Transcript


    As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

    NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

  • How to Apply
    To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

    The complete application package must be submitted by 11:59 PM (EST) on 10/16/2024 to receive consideration.

    To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.

    It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

    Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .

    To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .


    Agency contact information
    Misawa NAF HR Office
    Email
    35fss.hro@us.af.mil
    Address
    Misawa Community Services Flight
    35 FSS/FSCN
    Unit 5019
    APO AP, AP 96319-5019
    US
    Next steps
    If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
  • Fair and Transparent
    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request
Required Documents
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:


  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.


Help
This job is open to
  • The public
    U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
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