Kuwait Job Openings

Al Mulla Group

Call Center Agent

Kuwait City

October 16, 2024

Responsibilities

•Receive all incoming calls and route them to appropriate personnel in a timely and efficient manner•Take note of messages from external callers in case the concerned employee is not available and ensure that the message is delivered•Ensure that all phone lines are working properly and report malfunctions to Head Office and alert phone technicians for rectification•Assist colleagues and foster an environment of teamwork and collaboration•Make requisite attempts to handle customer complaints in a prompt and effective manner as per company policies and escalate cases to his/her superior if required

Job Requirements

Educational Qualifications

Education Degree

: Diploma

Major

: Any

Experience

Years of Experience

: 2 - 3 Years

Field of Experience

: Customer Relations

Skills

•Good Communication Skill•Proficient Computer Skills•Organizational Skills

Other Requirements

Gender

: Any

Age

: 22 - 45 Years

Preferred Language

: Arabic, English

Duty Shift / Timings

: One Shift / 8:00 am t0 5:00 pm

Salary & Benefits

Salary

: Attractive Salary

Other Benefits

: NA

Job Remarks

Job Country

: Kuwait

Nationality

: Kuwait

Career Level

: Mid-Career

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