Coordinator Rider Engagement (Arabic Speaker)

Kuwait Job Openings

talabat

Kuwait City

FULL TIME

November 14, 2024

Company Description
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Job Description
This is an administrative and operational role that primarily focuses on coordination on all rider’s related issues.
What’s on Your Plate?

Coordinate with riders to solve customer or vendor-related issues
Track order-related issues and find out if the issue happened from the Logistics side or the vendors’ end
Work with other functions in Operations to identify and resolve issues

What Did We Order?

Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English language fluency is required
Ability to manage multiple tasks at the same time with cross-functional teams
Understanding of different areas/locations in Kuwait
Advanced Skills in MS Office, Google Docs, and Google Sheets
Agile and highly adaptable to a fast-paced work environment

We regret to inform you that this job opportunity is no longer available as it has expired

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