Apply for Agent (Sr.) Warranty and Damage Claims Role at Cargolux

Luxembourg Job Openings

Cargolux

Agent (Sr.) Warranty and Damage Claims

FULL TIME

October 2, 2024

TASK RESPONSIBILITIES:

Ready for your career to take off? Join Cargolux, Europe's top all-cargo airline, and be part of the Warranty and Accidents & Damages team investigating damages related to our aircrafts and preparing insurance claims. Whether you're an aviation expert or just starting out, we offer a dynamic environment with various learning opportunities. Fly with us and make your mark in cargo transportation!
Your main tasks will include:

Claim warranties from the manufacturers for all aircraft parts failing while under warranty coverage or showing apparent defects in material, design and workmanship.
Reclaim parts and labor for warranty repairs accomplished in-house.
Coordinate with other stakeholders within the Material Repairs and Engineering departments.
Claim remedies offered by airframe-, engine manufactures and vendors for incorporating Service Bulletins or Service Letters.
Claim warranty on heavy aircraft maintenance work done by external maintenance and repair organizations.
Assist in collecting data and updating Accident & Damage claims files.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

Secondary education or accomplished apprenticeship or equivalent.
Previous experience in a similar position will be considered as an advantage.
Technical knowledge in the field of aviation will be considered as an advantage.
Fluency in written and spoken English; French or German will be considered as an advantage.
Advanced computer proficiency in Microsoft Office, Word, Excel and Power Point, Outlook.
Team spirit and excellent communication skills.
Attention to detail and conscientious.

WORKING CONDITIONS:

Permanent full-time position based in Luxembourg.
Flexible working hours as per our Collective Work Agreement (CWA).
A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.
The category of the position depends on the experience of the selected candidate.
The internal title of the role would be "(Sr.) Agent Warranty and A&D".

Some of the benefits we offer:

Flexible working hours and a work from home policy
Profit-sharing scheme and 13th-month salary (according to our Collective Work Agreement)
27 vacation days and additional 4 special paid-off days (incl. annual vacation allowance)
Numerous discounts in the wider region as well as selected travel discounts
Trainings and career mobility opportunities within the various departments
Onsite parking and canteen (with subsidized meal vouchers)

We regret to inform you that this job opportunity is no longer available as it has expired

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