Your team

Your role

• Receiving inbound client primary queries, analyzing and resolving them promptly.
• Addressing clients’ business issues both proactively and efficiently.
• Producing and sending various reports for our clients.
• Understanding the investment made by client (e.g. review of the prospectus and other legal documentation …)
• Support on procedures documentation and administrative tasks ( e.g. SLA, procedures, meeting minutes … ).
• Ensuring the quality of deliveries and services provided by working closely with the relevant operations teams in the department and in the Group as a whole.
• Support fundraising process pertaining to Pictet in-house vehicles and subscriptions process follow-up and coordination.
• Assist the team with various tasks (reporting to clients, data extraction and control

Your profile

• Pursuing a Bachelor or University degree in Finance/Economics/Engineering
• Excellent command of English and French. Any other language would be a plus.
• Excellent verbal and written communication skills for dealing with clients.
• Excellent modeling & MS Office skills (Word, Excel, Power Point).
• Efront and / or Jira skills would be a plus.

• Ability to work on your own as well as on a team.
• Client-oriented approach and proactivity.
• Capacity to organize and to manage priorities and stress.
• Excellent at solving problems and coming up with innovative solutions.
• Ability to meet deadlines and work together with different internal and external third parties.

Note

Diversity & Inclusion