Luxembourg Job Openings
State Street
Delegation Oversight, Vendor Management, Officer
Luxembourg
FULL TIME
September 30, 2024
- Act as the main relationship contact with all offshore partners and vendors within the defined area of responsibility
- Establish and maintain close relationships at all levels with the offshore partner, ensuring any escalated issues are resolved quickly and effectively within agreed timescales
- Ensure that the IFDSL Oversight Model is appropriate for the business and meets the requirements of the regulators and the IFDSL outsourcing policy
- Assist in implementation of the various Oversight Model components for all operational activities outsourced by IFDSL to the service providers
- Ensure all operational Service Level Agreements, oversight procedures and roles & responsibilities are reviewed annually or earlier if a material change to operational activities occurs
- Assist in the completion of regular and ad hoc Risk Assessments for the Outsourcing Service Providers.
- Assist in the completion of Due Diligence questionnaires according to the changes in the business and share them with the Outsourcing Service Providers regularly for completion
- Attend and contribute to operational, client, risk, audit and regulatory meetings as required, and actively contribute to TA-wide initiatives and focus groups
- Graduate with related degree (preferably in a Finance, Economics, Business)
- A minimum of 7 years’ experience within a financial services or banking environment
- Procedural, technical and product knowledge of the Transfer Agency business including a broad knowledge of legislation and regulations, including regulatory oversight requirements
- Experience of completing due diligence, audit reports or monitoring & testing reviews
- Experience in vendor management or management of outsourcing service providers
- Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure
- Effective written and verbal communication skills in English
- Good attention to detail while appreciating the bigger picture
- A confident individual and self-starter, able to work independently in a specialist role and as part of a team
- Enthusiastic with a positive can do attitude
- Fluency in English, both written & verbal communication
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