Luxembourg Job Openings

ING
INTERNSHIP - Account Manager
Findel
FULL TIME
September 30, 2024
- To ensure that the identification and KYC information in the client file meet the current regulatory requirements
- To keep at any time the full completeness of clients files to ensure a rapid and smooth periodical account review.
- To maintain and organize the customer information system database (data quality input verification, client update and data input validation)
- To follow-up the missing documents
- To look for and obtain missing data either internally or directly with the client
- To scan, archive and file the KYC documentation
- To be in charge of sourcing, verifying and transmitting documents in order to ensure a rapid and smooth account opening process
- Helping the relationship managers to prepare client meetings and assist in the follow- up of these meetings
- To answer the administrative questions from the client and from other departments of the bank
- To participate to global and transversal projects linked to the function
- To perform these tasks in full respect of the client’s and the Bank’s interests and in application of the internal and regulatory requirements in order to identify and manage risks
- be flexible and autonomous, quickly adapting to a new environment
- be a team player and easily integrating a team
- have an excellent time management ability to work under pressure and to meet tight deadlines, be detail oriented
- be motivated, dynamic and proactive
- Pursuing university studies in economics, finance or equivalent
- Have a strong customer service orientation and outstanding communication skills
- Show a good understanding of current regulatory requirements (FATCA, CRS, AML…)
- Be fluent in English and French
- Any other language (especially Dutch) will be an asset
With over 1000 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice.
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