Luxembourg Job Openings
Deutsche Börse
Sales & Relationship Management Support Team Leader (f/m/d)
August 5, 2024
Learn. Develop. Grow. But always: Share value
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!
Who we are
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.
Cork, Luxembourg
Your career at Deutsche Börse Group
Your area of work:
For our Sales and RM Support Team within Clearstream Fund Services, we are currently looking for a Head of Unit to support the development of a young and dynamic team and to contribute to the success and growth of our Sales and Relationship Management Targets.
The Sales and RM Support Team is part of the Sales and RM section within Clearstream Fund Services. Sales and RM covers the complete set of teams dedicated to selling our Distribution and Execution Products and maintaining relationships to our worldwide client base, with teams located in Hong Kong, Zurich, Luxembourg and Australia. The teams focus on the management of client day-to-day queries, onboarding of new business partners and the management of the CFS Sales Pipeline. Tasks are focused around the Relationship Management functions that can be streamlined by the Sales and RM Support Team, assisting clients with Account Openings, Onboardings, billing queries, report requests and general RM queries. The Sales and RM Support team is also responsible for the coordination of new projects and roll out of new developments within the Sales and RM world.
You will be responsible for a team of 8 people and we are looking for a manager who is client-focused and results orientated. The head of unit is responsible for the growth and development of all team members, ensuring to a create a secure and collaborative working environment for the team.
Clearstream Fund Services is a fast-growing business within Clearstream/Deutsche Börse and the market-leading provider of fund processing services in Europe and the largest one-stop shop in 3rd party funds services. Our Vestima product is the world’s largest fund processing platform provides order execution, settlement and custody services for more than 230,000 funds, ensuring highest asset safety for over 55 fund markets worldwide.
Your responbilities:
Your profile:
Applications should be received before 13th September 2024
For our Sales and RM Support Team within Clearstream Fund Services, we are currently looking for a Head of Unit to support the development of a young and dynamic team and to contribute to the success and growth of our Sales and Relationship Management Targets.
The Sales and RM Support Team is part of the Sales and RM section within Clearstream Fund Services. Sales and RM covers the complete set of teams dedicated to selling our Distribution and Execution Products and maintaining relationships to our worldwide client base, with teams located in Hong Kong, Zurich, Luxembourg and Australia. The teams focus on the management of client day-to-day queries, onboarding of new business partners and the management of the CFS Sales Pipeline. Tasks are focused around the Relationship Management functions that can be streamlined by the Sales and RM Support Team, assisting clients with Account Openings, Onboardings, billing queries, report requests and general RM queries. The Sales and RM Support team is also responsible for the coordination of new projects and roll out of new developments within the Sales and RM world.
You will be responsible for a team of 8 people and we are looking for a manager who is client-focused and results orientated. The head of unit is responsible for the growth and development of all team members, ensuring to a create a secure and collaborative working environment for the team.
Clearstream Fund Services is a fast-growing business within Clearstream/Deutsche Börse and the market-leading provider of fund processing services in Europe and the largest one-stop shop in 3rd party funds services. Our Vestima product is the world’s largest fund processing platform provides order execution, settlement and custody services for more than 230,000 funds, ensuring highest asset safety for over 55 fund markets worldwide.
Your responbilities:
- Support the development and growth of a strong team and create expertise in the field of Sales and RM
- Support the Management Team in the monthly and adhoc reporting needs for senior advisory and Steer Co committees.
- Manage internal reporting, retrieve data from internal systems and deliver in useful formats
- Be familiar with the usage of our platforms and understand our product solutions to assist with trainings, demos and user queries
- Support client migrations, new account openings and fund house setups are completed in a timely manner
- Join client meetings/calls and assist in delivering client needs and requirements
- Confident and willing to be involved and assist in client marketing events
- Work closely with various internal teams regionally/globally to resolve client related topics
Your profile:
- Proven track record in a similar function (5-7 years)
- Exposure to the financial industry, preferably in the Asset Management and/or investment fund business sector
- At least 1-2 years in a role with people management responsibilities.
- Master or Bachelor degree in business administration, economics or similar
- Good understanding of the financial services industry and especially in the area of data management
- Previous work experience in the Sales Support, Client Account Management or Customer Services is desirable.
- Strong client facing, problem solving and proactive attitude
- Excellent Organisational skills, communication skills, customer focused, ability to independently and works well as a team leader
- Able to work to deadlines and targets, whilst delivering a high quality of work.
- Well-organized, accurate, proactive, conscientious and resilient
Applications should be received before 13th September 2024
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.Flexible working hours
We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.Our story
Our Story - Deutsche Börse Group in 120 Seconds
New Job Alerts
CogniWave Dynamics
Progiciels IT (Scripting, linux, Sql, Java) Luxembourg
FULL TIME
November 9, 2024
View Job DescriptionCogniWave Dynamics
Progiciels IT (Java, javascript, Angular) Luxembourg
FULL TIME
November 9, 2024
View Job Description
Luxembourg Air Rescue
Creative Marketing Specialist (m/f)
Findel
FULL TIME
November 9, 2024
View Job Description
SCAP
Ergothérapeute/ Psychomotricienne/ Pédagogue curatif (m, f, d)
Leudelange
FULL TIME & PART TIME
November 9, 2024
View Job Description
BGL BNP Paribas
Business Management Support IT (H/F) - BNP Paribas
FULL TIME
November 9, 2024
View Job Description
Julius Baer
Information Security Officer Euro Hub 100% (m,f,d)
FULL TIME
November 8, 2024
View Job Description
Editus Luxembourg S.A.
Customer Quality Manager (H/F)
Kayl
FULL TIME
November 8, 2024
View Job Description
Looking for similar job?
Palo Alto Networks
Regional Sales Manager - Luxembourg
Luxembourg
FULL TIME
August 1, 2024
View Job Description
iRecruit
External Sales Representative - Construction - Luxembourg
Luxembourg
August 20, 2024
View Job Description
New Job Alerts
CogniWave Dynamics
Progiciels IT (Scripting, linux, Sql, Java) Luxembourg
FULL TIME
November 9, 2024
View Job DescriptionCogniWave Dynamics
Progiciels IT (Java, javascript, Angular) Luxembourg
FULL TIME
November 9, 2024
View Job Description
Luxembourg Air Rescue
Creative Marketing Specialist (m/f)
Findel
FULL TIME
November 9, 2024
View Job Description
SCAP
Ergothérapeute/ Psychomotricienne/ Pédagogue curatif (m, f, d)
Leudelange
FULL TIME & PART TIME
November 9, 2024
View Job Description
BGL BNP Paribas
Business Management Support IT (H/F) - BNP Paribas
FULL TIME
November 9, 2024
View Job Description
Julius Baer
Information Security Officer Euro Hub 100% (m,f,d)
FULL TIME
November 8, 2024
View Job Description
Editus Luxembourg S.A.
Customer Quality Manager (H/F)
Kayl
FULL TIME
November 8, 2024
View Job Description