Luxembourg Job Openings
Deutsche Börse
IT Operations Officer (f/m/d)
November 5, 2024
Learn. Develop. Grow. But always: Share value
Who we are
Your career at Deutsche Börse Group
You will be responsible for the accuracy, timely operation and provision of computer systems and services to Clearstream Services and Deutsche Boerse AG. You will be part of the team working in shifts covering 24h in the Command Centre and be the primary contact for production support and escalation if problems in production occur.
Your responsibilities:
-
You oversee and manage the availability of the production environment and ensure production backup are conducted:
- Set-up, monitor, control Clearstream production processing
-
You provide support and assist in resolving incidents and problems:
- Incident Ticket Management, Effective and prompt communication/escalation to various support teams
- You are responsible to monitor the smooth execution of batch processing in both production and test environments
- You coordinate the support and batch execution within specified deadlines
-
You create and update operational documentation and handover guidelines:
- Continuous Improvement: continuously review current processes to identify rooms for improvement including automation and job optimization.
-
You assist in maintaining internal system management processes using an ITIL-based:
- Ensure that all documentations used by the team including processes, SOP’s and work instructions are complete, accurate and up to date.
Your profile:
- You hold a degree in Computer Science
- You have a previous experience, ideally 2 years, in a similar position.
- Strong team-player and able to achieve personal targets.
- You have a good knowledge Windows environments and Scheduling tools (UC4, Truesight), Unix would be an asset.
- You are fluent in English and French
- You are open to work in shift
Why Deutsche Börse Group?
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Recruiting Team
Take your career to the next level with us and embrace new challenges!
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