Position: Application Development and Technical Support Manager
Salary: RM 7000 - RM 9000 (Basic) + Incentive based on performance
Job Summary:
Manage current and prospective end customers and develop long term sales, create value and grow target products in Malaysia and other export markets. Meet customer requirement by coordinating the introduction of new products and providing technical service to support the use of existing products.
Ensure that technical resources and activities within the region are leveraged to optimize business success in accordance with the strategic marketing objectives
Job Responsibilities:

• Drives for results and achieves technical objectives within timelines e.g. customer approvals, commercialization of products, realization of technical value propositions
• Develops and nurtures technical relationships with customers counterparts , to enhance understanding of user technical feedbacks and adhesion to the company's product technical advantages.
• Approvals of products at customers with growth opportunities
• Introduces new products in conjunction with New Business development and Marketing Managers
• Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
• Take a lead closing customer complaints of quality and application in timely manner
• Exercise risk management related to ADTS activities (e.g. technical recommendations), Goal Zero, safety, Product stewardship, regulatory affairs

Job Requirements:

• Degree in Polymer/Material Science, Organic/Pure Chemistry, Chemical Engineering or any equivalent.
• Minimum 7 years + industrial experience in technical services, new business development in Plastics Industry in SEA region.
• Excellent in English and the main language of the region under the responsibility (Arabic/French preferred).
• Application and Process Knowledge: Understand at least one segment of major plastics processing technology, e.g. Flexible packaging (BOPP, CPP, Blown film etc), or Rigid Packaging (injection, blow molding, thermoforming), or Medical Packaging etc.Good understanding of measures of application performance, related industry test methods
• Product Knowledge: The performances of products under the above said process and applications situations, the benefits in use versus competitors.
• Safety and Product Stewardship: Knowledge of related Product Safety, Food contact approvals. Understanding of Product Risks Management, and awareness in daily activities, such as product development (Global Polymers Innovation Process), complaint handling, and customer communications.
• Project Management - Lay down and execute project management plan for achieving objectives of the organization – in particular, technical approvals and commercialization of grades and applications at customers.

Only shortlisted applicants will be notified.
Job Type: Permanent
Pay: RM7,000.00 - RM9,000.00 per month
Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay