Malaysia Job Openings

Sannam S4 Group

Assistant International Officer Supporting Cardiff University

Kuala Lumpur

FULL TIME

August 30, 2024

Department
Education In-Country Representation
Job posted on
Aug 30, 2024
Employment type
Full-Time

Are you a self-motivated professional ready to take the next step in your international education career? Do you have strong interpersonal and communication skills? Are you excited by the prospect of building strong relationships on behalf of our clients, by the frequent travel, and the opportunity to work in an international environment?

Where you will work
We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting and support services to international education clients globally. One of our core services is the provision of in-country representatives to support our clients at selectively strategic locations in South and Southeast Asia.

What you will do as an Assistant International Officer
Purpose of the role
We are looking for an Assistant International Officer supporting our client Cardiff University – a leading UK University seeking to diversify its international student cohort from a range of agreed growth markets. The role will be based in Malaysia. The primary role of the Assistant International Officer will be to work with the existing Southeast Asia regional team in implementing recruitment activities in the South East Asia region, ensuring that the activities are aligned with the University’s International Student Growth Strategy. The position will involve interaction with internal and external stakeholders. We seek a proactive, and results driven candidate with a minimum of 3 years working experience in student recruitment.

The post holder must be outcome and results-oriented, resilient, creative, and innovative. The post will require supporting the regional team with travel, including weekends and out of office hours, as and when required. The role will be required to travel on a regular basis.

Main Responsibilities
As Assistant International Officer, you will be required to help the South East Asia (SEA) team, and report to the International Officer in delivering the recruitment strategy in SEA. Specifically, you will:
  • Nurture relationships with recruitment agents, including telephone and email communication. Conduct regular visits to approved agent offices across SEA to interview prospective students and engage with agency staff.
  • Support the coordination of student recruitment activities throughout SEA, including interview programs and education fairs, providing prospective students and other stakeholders with relevant and accurate advice regarding University’s offer.
  • Support SEA team to in planning and delivering conversion activities to increase enrolment into programs offered by UK University.
  • Pre-assess applications, conduct compliance interviews and provide recommendations regarding the issuing of an offer of admission using the templates and systems provided by the University, following the guidelines and procedures prescribed by the University.
  • Conduct background and financial checks of prospective students, on behalf of the University, to ensure that they meet the entry requirements.
  • Complete a monthly activity report and share relevant market updates, including reviewing an interpreting student data, with the University client.
  • Support the University’s marketing activities, social media calendar by suggesting content, sharing relevant information on with prospective students, parents, agency counsellors and other key influencers.
  • Assist with distributing relevant marketing activities/promotions as specified by the University.
  • Conduct school and institution partner visits to build sustainable relationships with staff and delivering presentations advising high school, college and university students about applying to the University.

What you bring to the team
  • Completion of a degree and/or relevant combination of skills and experience.
  • Experience in the education industry with at least 3 years.
  • Demonstrated experience in international education recruitment or experience in sales and meeting/or exceeding targets.
  • Demonstrated knowledge of the SEA’s higher education sector and relevant high school and university sectors.
  • Excellent written, oral and interpersonal communication skills including the ability to communicate and present effectively to groups, and with a diverse range of people and organisations.
  • Demonstrated ability to work as a member of a team, as well as work independently using initiative and judgement.
  • High level of responsibility and accountability for completing tasks within specified timeframes.
  • Uses own expertise and seeks others’ expertise to achieve team and division goals.
  • A valid passport with the ability to travel across Southeast Asia.

What we offer you
  • Mandatory government contributions
  • Medical and travel insurance
  • An international, positive, friendly working environment
  • Convenient office location (near Mid Valley Megamall, The Gardens)
  • Learning and development opportunities (Linked In learning, internal trainings, …)
  • Employee engagement activities
  • Opportunity to make a real difference and have impact in South East Asia’s education sector
  • Opportunity to join familiarization trips

Are you our new colleague?
If you are interested, please submit your application via the “Apply” button.

  • Cardiff University
Cardiff University is a global, ambitious and innovative university with a bold and strategic vision located in a beautiful and thriving capital city.
At Cardiff University, we work together towards a better future for all. We believe that greatness comes from collaboration, co-creation and diversity of opinion. We work with our students to make their university education the best it can be, not only for their personal good, but for the good of our communities and the world we live in.
With over 7,000 international students from more than 100 countries, our campus offers a diverse and truly international environment attracting the best students and staff from around the world.
We develop and support a culture which encourages international exchanges and collaborations, with over 17% of our undergraduate students spending time abroad. Our strategic partners and links with over 200 institutions worldwide highlight our global reputation and international outlook.
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