Job Title

Reports To

Position Summary

Key Accountability

• Develop and execute a strategic plan for managing business support functions, including contracts, business permit applications, and government-related processes.

• Provide management with vendor performance packages of active suppliers to maintain current approval and/or to take up non-performance to airframe/engine/system manufacturers for remedial actions on a regular basis.

• Review all existing Malaysia Airlines contracts, identifying all terms and conditions, service levels, remedies, etc.

• Act as the primary point of contact for all supplier management, contract management, and government-related processes.

• Develop and maintain relationships with vendors/suppliers and serve as the singular point of contact for matters concerning contracts.

• Manage and maintain records for correspondence and documentation related to established contracts and those in progress.

• Co-ordinate regular meetings (quarterly, half-yearly, yearly) with suppliers based on their performance to review service levels and to map out continuous improvement plans.

• Support the Transformation program of the organisation as a whole.

• Provide cross-functional supports and integration with Group Procurement and Legal to enable the most cost-effective procurement process being implemented in compliance with the governance process.

• Develop strategic procurement policy for engineering maintenance department.

• Monitor contracts and move forward with close-out, extension, or renewal according to what’s best for the company.

• Solve any contract-related problems that may arise with other parties and internally with the company itself.

Qualifications & Working Experience

• Diploma or Bachelors degree / Professional Certification in Aviation Management, Engineering, Business Administration, Finance or relevant field.

• 7 years - with at least 3 years of experience in Aviation Industry (MRO)

Area of Experience

• Knowledge of contract management and business support processes

• Knowledge of the aviation industry operations and support systems

• Knowledge in supply chain management

• Highly competent in English as a business language.

Personality Traits

• Self-motivated.

• Empathy and listening skills

• Collaboration and project management

• Speed, flexibility, and agility

• Good organisation skills, time management abilities and problem-solving skill

• Strong commercial and business acumen