Job description

Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an experienced professional to join this team in the role of Assistant Manager, FX Specialist.
Principal Responsibilities:

• Contribute to WPB’s FX and DCI revenue

• Maintain high customer retention rate for FX and DCI

• Contribute to the sales management process of FX and DCI

• To increase customers’ engagement by conducting sales call via phone

• Manage branches’ queries and issues relating the FX and DCI i.e. market update.

• Engage customers on FX and DCI opportunities

• To perform DCI rollover and first party FX transactions.

• To train, coach and guide sales staff in cash FX and DCI

• To conduct regular updates to sales staff via teleconference or face to face

• To support the branches to achieve sales target

• To engage sales staff & branch management to increase FX and DCI transactions

• Operational risk accountability

• Ensure delivery of consistent and high standard of product and services through active interface with GM and WPB sales team

• Maintain HSBC internal control standard and observe Group Compliance policy

Requirements

Requirements:

• A degree in Marketing, Finance, Economics or Management
• IPPC license is compulsory
• A minimum of 2-5 years of FX & Dual Currency Investment sales & rollover experience would be an advantage
• Strong interpersonal and communication skills (both written and verbal)
• Excellent planning and time management skills
• Attention to details.
• Self motivated and results oriented
• Ability to work independently under pressure
• Strong analytical skills
• Ability to multi task and priortise jobs that are time critical
• Internet savvy and strong PC literacy skills

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritized.
Opening up a world of opportunity.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Malaysia Berhad