Malaysia Job Openings

A&W MALAYSIA SDN BHD

Assistant Restaurant Manager (A&W Kangar, Perlis)

Kangar

FULL TIME

October 17, 2024

Position Summary:
Responsible for the daily shift management of the restaurant to meet and maintain A&W operations standards.
Competency:
Operationally sound, highly motivated and committed. To master the ability to manage people and restaurant.
Duties and Responsibilities:
  • To assist Restaurant General Manager to achieve the set targets in store operations KPI’s.
  • To lead and manage shifts in achieving CHAMPS standards and company goals.
  • Ensuring shift is properly staffed and ready to handle business volume.
  • To maintain effective communication at all times.
  • To assist in active recruiting plan when necessary.
  • To deliver great customer service and achieve service targets during the shift.
  • To handle all customer complaints and resolved it in a timely manner.
  • To assist Restaurant General Manager on payroll, attendance, administrative and paperwork as and when needed.
  • To provide coaching to Team Members on their day-to-day operations.
  • To conduct On Job Training (OJT) or Classroom training to Team Members on regular basis.
Knowledge, Skills and Abilities:
  • Education Requirements; Degree or Diploma in any discipline
  • 1 year’ experience in F&B or service-related experience.
  • Good technical or SOP knowledge.
  • Proven of upholding operations and company standards.
  • Willing to learn. Responsible and maintain positive attitude with a high level of energy at all times.
Job Type: Full-time
Pay: RM2,600.00 - RM2,900.00 per month
Benefits:
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development
Schedule:
  • Rotational shift
Supplemental Pay:
  • Overtime pay
  • Yearly bonus
Experience:
  • Restaurant Manager: 1 year (Preferred)
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