WE ARE HIRING
BRANCH SUPERVISOR - BANTING
JOB DESCRIPTION
Operation

• To carry out day to day operations and improve retail’s performance in term of sales revenue, cost control, customer’s awareness and staff development
• To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
• Assist in controlling outlet’s operating expenses and billings
• Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
• Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
• Ensure & improve staff performance & productivity

Sales and Marketing

• Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target
• Ensure pricing and display of merchandise items are correctly label and up to
• Company’s standard practice

Inventory

• Monitor and handling of housekeeping and the ordering process of retail’s stocks
• Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Talent Acquisition & Management

• Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
• Scheduling and planning for sufficient manpower for daily operation
• Oversee the staff’s activities and work performance within their assigned area
• Assist in providing on-the job training for new and existing staff as required

Administration & Ad-hoc

• Ensure compliance with Company’s policies and operational guidelines
• Report to Branch Head or Management on progress and issues
• To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

Customer Service

• Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues
• Provide solution to customers

Ad-Hoc Task

• Participate in any ad-hoc projects/tasks as assigned by the management

QUALIFICATIONS

• Diploma/Bachelor's degree in Business, Retail Management, or a related field.
• At least 5 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
• Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting.
• Willing to works 6 days per weeks and able to work on weekend & Public

Holidays.

• Possess own transport and willing to travel in Klang Valley and outstation if required.

Interested candidates, may send their resumes to hra@toongstar.com or call/Whats App
011-26605330 (Puan Afikah) for more details.
Toong Star Sdn Bhd
No 57, 59, 61 & 63
Jalan Sultan Alam Shah
Bandar Banting
42700 Banting
Selangor
Job Type: Full-time
Pay: RM3,000.00 - RM4,500.00 per month
Schedule:

• Day shift
• Holidays
• Weekend jobs

Supplemental Pay:

• Commission pay

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Retail management: 5 years (Required)

Application Deadline: 10/31/2024
Expected Start Date: 10/14/2024