Customer Service Executive, Ipoh Branch 1

Malaysia Job Openings

Allianz Malaysia

Ipoh

FULL TIME

October 11, 2024

Job Summary

This candidate will be responsible for branch operations including customer service, policy servicing & agency support at the branch

Key Responsibilities

Face-to-face customer service to Life and General insurance policyholders
Complaint handling and escalation
Premium collections, reconciliation and banking
Decentralization of policy servicing
Attending to enquiries and appeals from Life agents on operational issues
Execution of operational transformation initiatives under new work model

Key Requirements

Must possess a Diploma or Bachelor's Degree in Business Studies/ Administration/Management, Marketing, Finance/Banking, Hospitality or equivalent.
Possess good interpersonal and communication skills.
Able to work under pressure and adapt well to fast paced environment.
Able to travel within Northern Region

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Job Level:

Professional

Location:

Ipoh, MY

Area of Expertise:

Operations

Unit:

Allianz Malaysia

Employing Entity:

Allianz Life Insurance Malaysia Berhad

Job Type:

Full-Time

Remote Job:

100% on-site

Employment Type:

Permanent

ID:

57917

Position Cluster:

Non-Executive

We regret to inform you that this job opportunity is no longer available as it has expired

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