Urgent Vacancy- Mandarin Speaker Customer Service
We would need 30 headcounts
Join date : 14 October
Shift : First shift at 9 am . Last shift ends by 12 am
Salary : RM3300 + RM300 ( KPI)
Watsap 011-36768300
Requirement:

• Strong proficiency in Mandarin, giving you a chance to showcase your language skills
• Good command of English or Bahasa Malaysia to round out your communication abilities
• Previous experience in a contact centre or customer service role? That's a big plus!
• A minimum SPM qualification, showing that you have the fundamentals in place

Description:

• Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
• Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
• Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
• Embracing accountability for individual KPIs and working cohesively towards team goals
• Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
• Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
• Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times

Job Types: Full-time, Contract, Fresh graduate
Pay: RM1,364.62 - RM4,678.93 per month
Schedule:

• Day shift
• Evening shift

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Expected Start Date: 10/14/2024