Malaysia Job Openings
SOVOTEL MALAYSIA SDN BHD
Hotel Branch Manager - NapZone by Sovotel (KLIA2)
Sepang
FULL TIME
October 13, 2024
Kuala Lumpur International Airport KLIA Terminal 2 (klia2)
Job Responsibilities
- Oversee the hotel daily operation and managing staffs.
- Resolve issues regarding daily operation, amenities, and policies.
- Report directly to the Management Team, assist Management with overseeing hotel operations.
- Ensure full compliance of hotel standard operating procedures and service standards.
- Monitor and optimise hotel's operation costs, profitability and manage hotel's risks.
- Develop and implement strategies to meet company's objectives such as guest satisfaction, cost management, etc.
- Understanding of Profit & Loss statements and ability to execute impact strategies.
- Provide regular feedback and submit required reports to the management.
- Effective lead and evaluate team members.
- Inspect guests' rooms and public areas for cleanliness.
- Evaluate hotel performance, inspect room regularly and enforce strict operational standard.
- Maximise the utilisation of the staffto achieve optimum standard of service and value for hotel guest and goal.
- Train, cross train, and retain all team members for all shift-related duties and responsibilities.
- Be accountable and take responsibility for all department heads and take ownership of all guests complains.
- Candidate Post Graduate SPM, Diploma and any experience field hotel may applied.
- Atleast 1-2 years working experience in hotel industry.
- Willing to work in Selangor area.
- Strong understanding of Hotel Management practices and extensive hands-on experience
- Outstanding interpersonal communication and customer service skills.
- Exceptional Leadership abilities with great attention to detail.
- Strong analytical & decision making skills.
Please whatsapp your resume to 012-5569832
Job Type: Full-time
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
- Holidays
- Night shift
- Rotational shift
- Weekend jobs
- Commission pay
- Overtime pay
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