Digital Experience
Kuala Lumpur, Malaysia
Permanent / Full Time

8 November 2024

Welcome to GO Asia
Growth Ops Asia is a marketing transformation solutions provider known for delivering high-impact digital experiences. Across Asia, we offer a diverse array of highly sought-after technology, user experience, creative, consulting and marketing professionals that work as a collaborative team to help build, launch, and grow brands across digital platforms.

We help businesses and brands transform how they go to market in Asia by integrating digital-first strategy, design and technology. We believe in unforgettable outcomes. Put simply, we don’t just help our clients to grow - we help them to grow unforgettable.

About your new role!

• Understand complex business landscapes and clearly articulate business needs from a varied group of stakeholders and identify project risks and mitigation plans.
• Conduct workshops to gather requirements from stakeholders, analyze the requirements, provide strategic insights that drive better targeting to meet marketing and business objectives.
• Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Able to plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.
• Support UI/UX design of the system / app to be built and able to develop wireframes or mocks that can exhibit the user journeys. Assist in applying UX principles when designing the system / app.
• Develop Functional Specifications and System Design specifications.
• Well-versed in designing process flow diagrams to support the business rules in the Functional Specifications.
• Consolidate and develop the content document that is the reference for all user input, output and copies shown in the system.
• Support or lead quality assurance testing by developing test plans and test strategies, as well as writing test scripts which are comprehensive and detailed to be picked up by other testers.
• Ensures issues / bugs are identified, tracked, reported on, and resolved in a timely manner.
• Act as a trusted adviser to internal teams and clients. Effectively communicate business requirements and needed changes to the development team from time-to-time.
• Assist in the facilitation of team and client meetings, delivers informative and well-organized presentations, consistently delivers high-quality services, and manages client expectations effectively.
• Works closely with Project Manager/s to deliver agreed scope through managing business analysis activities.

Qualifications and Experience:

• A bachelor’s degree or higher (preferably in Computer sciences, System engineering, Marketing, Business Studies/Management, or similar field).
• Experience in a digital / media agency is an advantage.
• 2 years of working experience as Business Analyst.will have an added advantage
• Experience and involvement in project management life cycles.
• Salesforce Administrator Certification/ Marketing Cloud Admin Certification is an added advantage

What you’ll get in return from us:
Aside from a great remuneration package and all the flexibility you need to operate at your best, we want to see you thrive and grow with us. Some of the benefits you can expect when you join the team include:

• Radical Flexibility – we offer you the choice to work where, how and when works best for you, including up to 60 days per year overseas
• Competitive medical insurance scheme, plus access to our Employee Assistance Program and your own Wellbeing Coach to help you thrive in your new role
• Access to the GO Academy and 5 study leave days per year, along with a professional development allowance
• In addition to annual leave, you’ll also get 2 Wellbeing Days off per year and your birthday day off (to celebrate you!)

GO Asia is a part of the Growth Ops network – so you’ll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group. We have creative workspaces in Hong Kong, Singapore, Kuala Lumpur and Manila, as well as Sydney, Brisbane and Melbourne where you will always be welcome.

Growth Ops is committed to providing an accessible and inclusive workplace for all employees. We proudly welcome people with disabilities, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community and Indigenous Australians to our team. If you require any support or reasonable adjustments during the recruitment process, please contact the talent team via talent@growthops.com.au
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