Digital Experience
Kuala Lumpur, Malaysia
Permanent / Full Time

8 November 2024

Welcome to GO Asia
Growth Ops Asia is a marketing transformation solutions provider known for delivering high-impact digital experiences. Across Asia, we offer a diverse array of highly sought-after technology, user experience, creative, consulting and marketing professionals that work as a collaborative team to help build, launch, and grow brands across digital platforms.

We help businesses and brands transform how they go to market in Asia by integrating digital-first strategy, design and technology. We believe in unforgettable outcomes. Put simply, we don’t just help our clients to grow - we help them to grow unforgettable.

About your new role!
We are currently searching for a Senior Business Analyst to help plan design, develop and manage efficient systems in support of core organizational functions and business processes. They will be the drivers behind our continued growth and success. This includes:

• Gathering and analyzing requirements in support of business objectives, system requirements and customer experience.
• Developoing functional specifications and system design specifications for client engagements.
• Supporting or lead testing efforts.
• Ensuring issues are identified, tracked, reported on and resolved in a timely manner.
• Communicating needed changes to the development team.
• Assisting in enforcement of project deadlines and schedules.
• Taking inputs from supervisor and appropriately and accurately applies comments/ feedback.
• Understanding complex business landscapes and clearly articulate business needs from a varied group of stakeholders
• Delivering informative, well organized presentations.
• Assisting in the facilitation of team and client meetings.
• Consistently delivering high-quality services to our clients.
• Managing client expectations effectively.

What we'd love to see from you

• A bachelor’s degree or higher (preferably in computer sciences, system engineering or similar field)
• Preferably at least 2 years of working experience in the related field but fresh graduates are welcome to apply
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Strong problem solving, analytical skills and ability to think creatively.
• Excellent in written and verbal communication skills, including the ability to run workshops and communicate effectively with different stakeholders across the organizations.
• Passionate about technology and understanding in customer experience.
• Possesses understanding in the areas of application programming, database, system design and integration.
• Candidates who are able to start work immediately will have an added advantage.

What you’ll get in return from us:

Aside from a great remuneration package and all the flexibility you need to operate at your best, we want to see you thrive and grow with us. Some of the benefits you can expect when you join the team include:

• Radical Flexibility – we offer you the choice to work where, how and when works best for you, including up to 60 days per year overseas
• Competitive medical insurance scheme, plus access to our Employee Assistance Program and your own Wellbeing Coach to help you thrive in your new role
• Access to the GO Academy and 5 study leave days per year, along with a professional development allowance
• In addition to annual leave, you’ll also get 2 Wellbeing Days off per year and your birthday day off (to celebrate you!)

GO Asia is a part of the Growth Ops network – so you’ll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group. We have creative workspaces in Hong Kong, Singapore, Kuala Lumpur and Manila, as well as Sydney, Brisbane and Melbourne where you will always be welcome.

Growth Ops is committed to providing an accessible and inclusive workplace for all employees. We proudly welcome people with disabilities, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community and Indigenous Australians to our team. If you require any support or reasonable adjustments during the recruitment process, please contact the talent team via talent@growthops.com.au

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