Malaysia Job Openings
JustMarkets
Client Relationship Specialist
Kuala Lumpur
FULL TIME
August 29, 2024
Just Markets’s mission is to create a convenient and transparent trading environment where everyone can reach their full investment potential. We strive to offer superior spreads, execution, service.
Just Markets’s vision is to become the world’s most customer-centric broker, where everyone can trade and invest in a simple and transparent way.
The essence of Just Markets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavors.
The success story at Just Markets is written by a dynamic and innovative team of dedicated professionals. The diverse team from 10 different countries, and it’s what truly sets Just Markets apart. As a rapidly growing team, Just Markets is always on the lookout for like-minded individuals who resonate with our culture and values.
We are expanding our team and seeking highly skilled professionals to join us as Client Relationship Specialist. This is an exciting opportunity to play a crucial role in our company, as it ultimately determines the success of a company!
Job Responsibilities
- Proactively engage with leads through channels like cold calling to promote our products and onboard new clients
- Build and maintain strong relationships with existing clients, providing exceptional customer service, addressing inquiries, and offering support with our platforms and products
- Achieve and exceed monthly conversion targets by effectively promoting our product and encouraging trading activity
- Ensure compliance with regulatory requirements and company policies in all client interactions, account opening procedures, and handling KYC verification documentation
- Collaborate with colleagues in customer support, marketing, and operations to streamline processes and contribute to the overall success of the team and the firm
- Excellent verbal and written communication skills in both English and Bahasa Malaysia.
- Collaborative mindset with the ability to work effectively within a team environment
- Proactive and self-driven with a strong work ethic, initiative, and ability to thrive in a fast-paced, dynamic environment.
- Highly competitive salary
- Inspiring and vibrant work environment
- Company-issued laptop
- Annual leave: 16 days
- Sick leave: 14 days
- Public holidays: 11 days
- Medical insurance
- Dental expenses reimbursement
- Parking and commuting reimbursement
- Sport & wellness expenses reimbursement
- Compensation for foreign languages courses
- Professional education
- Continuous professional development opportunities
- Regular team-building activities
Benefits:
- Professional development
- Monday to Friday
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- What is your current salary? (in MYR)
- What is your expected salary? (in MYR)
- English (Required)
- Bahasa Malaysia (Required)
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