Malaysia Job Openings

Upscale Sdn Bhd

Collector Analyst

FULL TIME

November 7, 2024

Position: Collector Analyst
Must be able to write and speak fluently in Mandarin
Responsibilities:
  • Responsible for executing the Collections operations and strategies for Malaysia/Singapore consumer and SME portfolios.
  • Call and follow-up with customers to secure payment plans.
  • Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses.
  • Partner with product teams and business units to coordinate Collection’s activities across the bank.
  • Achieve the productivity standard set for the team and individual KPI.
  • Take on additional projects and tasks assigned by reporting manager.
Requirement
  • Have at least 2-years of collections experience.
  • Able to speak, read and write Mandarin.
  • Well versed in the bank products and processes.
  • Good understanding of technology in the digital banking space.
  • Possess strong written, communication and negotiation skills.
Job Type: Full-time
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
  • Health insurance
  • Opportunities for promotion
  • Professional development
Schedule:
  • Monday to Friday
Application Question(s):
  • What is your expected salary?
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