Responsibilities:

• To work closely with the Patient Liaison Officer to ensure that all patient, stay and discharge are carried out well.
• To maintain safety and effective security procedures for the hospital and report any suspicious activities to the Security Department immediately for further action.
• To provide information to customers, visitors and staff regarding current hospital events and special functions and services.
• To ensure patients and customers are being taken care of at lobby area.
• To multi-task with reception counter as telephone operators when necessary.
• Assisting with escorting patients at admission and discharge.
• To maintain a harmonious and good working relationship with clinical and non-clinical staff.
• To undertake any other duties, responsibilities and assignments which may be delegated from time to time in an efficient and responsible manner.

Requirements:

• SPM or equivalent
• Preferably at least 2 years with some customer service experiences
• Good communication and customer service skills
• Conversant in Bahasa Malaysia and English or any other language or dialect
• Pleasant and helpful personality
• Sincere and trustworthy

Job Type: Full-time
Benefits:

• Maternity leave
• Parental leave

Schedule:

• Fixed shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Experience:

• Customer service: 2 years (Preferred)

Application Deadline: 11/16/2024