Malaysia Job Openings

TGV Cinemas Sdn Bhd

CUSTOMER RELATIONS OFFICER (CINEMA CREW) - TGV KLCC

Kuala Lumpur

FULL TIME & PART TIME

September 5, 2024

Principal Accountabilities
Customer Service
  • Welcomes and connects with every customer.
  • Offers customer demonstrations and samples to create an opportunity for the customers to interact with the product.
  • Responds to customer needs and says thank you to every customer.
  • Demonstrates the good behaviour by taking care of customer needs.
Cash Handling
  • Follows cash handling procedures and cash register policies.
  • Maintain and ensure smooth operation of sales at the ticketing box and candy bar.
Sales
  • Upselling and suggestive selling
  • Responsible for customer needs and appropriately suggests products to enhance service and meet sales goals.
SOP Compliance
  • To ensure SOP compliance at all the touch points.
Requirements:
Working Hours: (Shift/operational)
  • Rotating shift
Minimum Qualification & Field of Study :
  • Minimum SPM with good command of Bahasa Malaysia and English.
  • Past experience relevant to our company requirement also considerable.
Minimum Year(s) of Work Experience and preferred field of Work/Industry :
  • Knowledgeable and experience in retail, f&b and servicing line is an added advantage.
Skills and Competencies :
  • Computer literate is added advantage
Personal Attributes :
  • Friendly, active, fun and outgoing.
  • Pleasant personality with good interpersonal skills and able to liaise with people from all levels
  • Team spirited, responsible and with positive work attitude
  • Able to work shifts, weekends, midnights and public holidays.
Job Types: Full-time, Part-time
Pay: RM1,000.00 - RM1,600.00 per month
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