Malaysia Job Openings

Top Click Sdn Bhd

Customer Service Executive (Contract)

FULL TIME

September 1, 2024

Benefits:
  • Transport Allowance & Mobile Allowance provided.
  • FREE ​breakfast every Friday.
  • Career development guaranteed.
  • Opportunity to work with top brands from different industries.
  • Enjoy complimentary refreshments and snacks.
  • Company events & activities.
  • Strategic location, nearby facilities e.g. banks, restaurants and supermarkets.
  • Positive, youthful and dynamic working environment.
Job Responsibilities:
  • Responsible for clients' sales order, inquiries and customer care related job.
  • Attend to calls, text messages and email from clients.
  • Liaise and coordinate with clients on any enquiry, quotation, order processing, resolving complaints, etc.
  • Responsible for clients' documents collection including checking and verification.
  • Respond promptly to clients on a timely basis, address any issues escalated from clients, and establish a good relationship with clients.
  • Work with internal team to ensure the smooth of operation flow.
Job Requirements:
  • Fresh graduates are welcome to join!!!
  • Candidate must possess a minimum SPM/ Diploma/ Bachelor's Degree/ Professional Degree in Business Administration, Business Management, Customer Service, or relevant field.
  • Fluent in verbal and written communication skills (English & Bahasa Malaysia).
  • Candidates fluent in Mandarin preferred as the role requires the candidate to deal with Mandarin clients.
  • Able to multitask, prioritize and self-manage time efficiently.
  • Ability to work in a fast-moving environment, critical thinker, and have good problem-solving skills.
  • Strong interpersonal and communication skills.
Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM2,500.00 - RM3,200.00 per month
Benefits:
  • Cell phone reimbursement
  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development
Schedule:
  • Holidays
  • Monday to Friday
Education:
  • Diploma/Advanced Diploma (Preferred)
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