WE ARE EXPANDING!
Type of Employment: Full-time/Part-time
Rates : RM 2500-3500/month and RM 12-16/hour
Location : Mont Kiara, Kuala Lumpur, Malaysia
DUTIES & RESPONSIBILITIES :
· Provide professional customer support.
· Maintaining a positive, empathetic, and professional attitude toward customers at all times.
· Attending and communicating promptly to customer’s needs and queries.
· Acknowledging and resolving customer feedback and concerns.
· Knowing products inside and out to answer product queries.
· Communicating and coordinating with the team and management.
· Ensure customer satisfaction and increase customer retention.
· Gather customer satisfaction levels and feedback on customer services for continuous improvement.
· Provide feedback on the efficiency of the operations and customer service process.
WHAT WE'RE LOOKING FOR:
· Must have proven working experience in customer service.
· Professional looking and well-groomed that best fits our salon image.
· Good and precise communication skills.
· Customer Service oriented and passionate about serving customers.
· Prior experience in the beauty line would be advantageous.
· Ability to stay calm and excellent in handling difficult customers.
· Comfortable using computers.
· Mandarin and Korean language proficiency will be an advantage.
WHAT TO EXPECT:
· Career progression at one of the best salons in Singapore and Malaysia
· Employee Service Benefits
· Birthday Vouchers.
· Leave Entitlement
· Employee Referral Incentive
· Flexible Working Hours
· Cozy working environment
ABOUT US:
Walking On Sunshine: Experience excellence in beauty amidst lush greenery. We specialize in Korean hairstyling and luxurious spa treatments. Step into our cozy retreat for a rejuvenating experience, where clients find solace and our team thrives in a dynamic environment.
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You may visit our website to learn more about us: https://walkingonsunshine.my
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If you are interested, please contact us at:
Whats App (+65 9724 0901) or Email (hr.ph3@initia.sg)
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BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA
APPLY NOW!
Job Types: Full-time, Part-time
Pay: RM2,500.00 - RM3,500.00 per month
Expected hours: No less than 5 per week
Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Rotational shift

Experience:

• Customer Care: 1 year (Required)

Language:

• Mandarin (Required)

Location:

• Kuala Lumpur (Required)