Director of Sales, MICE – National Sales Office Malaysia
The Hilton portfolio of hotels is comprised of 24 industry leading and world-class brands, spanning more than 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. In Asia Pacific, the company has over 300 trading hotels and nearly 500 under development.
The Director of Sales oversees day to day sales efforts of Assistant Director of Sales, Account Directors, Senior Sales Managers, Sales Managers with specific responsibilities for directing sales, training, and implementing action plans, under the general guidance and supervision of the National Director of Sales.
What will I be doing?
Position Statement:
Responsible for leading a team of sales professionals to drive success in the MICE segment across Hilton’s portfolio of Malaysia hotels.

Position Summary:

• Responsible for country MICE business segment strategy and execution.

• Leading a team of sales professionals, ensuring alignment and focus on performance.

• Ensure Hilton maintains top-of-mind positioning by effective sales coaching and account development.

• Key Account Management of assigned portfolio / segment both in Malaysia and all source markets as assigned by the National Director of Sales.

• Provide considered opinions and actionable intelligence to relevant stakeholders to support the country’s commercial success.

• Nurture and maintain country-level representation with the Hilton Worldwide Sales teams in key source markets.

• Effectively represent the Hilton’s country network in approved relevant tradeshows, sales initiatives and events.

What are we looking for?
A Director of Sales serving Hilton Brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Hospitality: Volunteer to provide unparalleled hospitality.

• Integrity: Do the right thing, all the time.

• Leadership: Strive to be a leader in both your industry and your community.

• Teamwork: Actively promote teamwork spirit in all work.

• Ownership: take responsibility for your actions and make decisions.

• Now: Operate with urgency and discipline.

• 3 years’ experience in leading a high-performing sales team on / above property.

• Good English reading and writing skills essential to meet business needs.

• Highly creative and able to bring unorthodox ways of working.

• Able to manage multiple stakeholders and operate in a highly dynamic environment.

• Good communication skills, knowledge, and ability to deal with crises.

• Articulated and eloquent in presenting ideas and concepts.

• Commercial experience in setting overall business objectives, and action plans relevant to market is highly advantageous.

Qualification Requirements

• Diploma in Hospitality or Business

• 3 years’ experience in leading a high-performing sales team on / off property.

• Highly creative and able to bring unorthodox ways of working.

• Able to manage multiple stakeholders and operate in a highly dynamic environment.

• Articulated and eloquent in presenting ideas and concepts.

• Commercial experience in setting overall business objectives, and action plans best suited to the market is highly advantageous.

• Good English reading and writing skills to meet business needs.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!