Req #

WD00070033

Career area:

Marketing

Country/Region:

Malaysia

State:

Wilayah Persekutuan Kuala Lumpur

City:

Kuala Lumpur

Date:

Monday, September 2, 2024

Working time:

Full-time

Additional Locations:

• Malaysia

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our Story Hub.

Service Portfolio Information (Infrastructure Services Group ISG):

• Support Services
• Configuration Services
• Deployment Services
• Sustainability Services

Key Objectives of Role:

• New Service Offerings

o Primary AP focal to global team and AP markets for offering rationalization and development
o Last mile go-to-market enablement for readiness to sell. Includes resolving last-mile issues, and ensuring seller and part number readiness
o Markets launches with business ramp-up activities. Alignment of stakeholders to activate sales motions

• Offering Localization

o Localize offering delivery for competitiveness where appropriate
o Localize articulation and competitive assertion in AP markets and segments
o Align asset localization for enablement and campaign support

• Portfolio Monetization

o Meet annual portfolio revenue and profit targets through optimized portfolio mix
o Achieve annual revenue and growth targets of stipulated hero offerings
o Achieve time-to-revenue targets of new hero offerings

• Business BMS

o Analyze and BMS sales motions components to identify issues and optimize business ramp-up
o Deliver business intelligence and actionable recommendations to stakeholders to enhance business performance.
o Streamline sales motions to maximize sales productivity and effectiveness

• SME Support

o Day-to-day support to extended AP stakeholders and teams for offerings
o Level 2 support for sales and opportunity pursuit
o Serve as portfolio SME for organization transformation projects impacting the portfolio

Key Measurements (Business KPIs)

• Annual portfolio revenue and profit targets
• Annual revenue and growth targets of hero offerings
• Time-to-revenue targets of new hero offerings

Geography Coverage (13 markets):

• Australia
• New Zealand
• Japan
• India
• Indonesia
• Malaysia
• Philippines
• Singapore
• Thailand
• Vietnam
• Hong Kong
• Taiwan
• Korea

Collaboration Matrix

Reporting into Director, Portfolio Enablement & Business Management Team (AP Services Solutions & Services Group), the candidate will play a crucial role in our matrix organization, collaborating effectively to drive success. This involves collaborating with the following extended teams and functions to foster alignment, synchronize efforts, and collectively drive success.

• Global services offering development team
• Global services product marketing team
• Global services training team
• Global strategic programs team
• AP and local sales and delivery teams
• AP services business management team
• AP campaign marketing team
• Corporate functions such as legal, operations, finance

Competences Required:

This role requires a blend of the following skills and competencies.

• Knowledge and experience with assigned portfolio, including service offering expertise and AP competitive landscape

• Mastery in crafting compelling sales narratives with assigned portfolio for AP markets and customer segments in order to drive positioning, revenue and market share gains

• Excellent communication skills across executive and operational levels

• Strong critical thinking and analytical abilities, with the capacity to articulate points succinctly and impactfully

• A team player with collaborative skills suited for a matrix organization

• Demonstrated accountability and proficiency in working independently

• English language fluency is essential, with proficiency in additional languages being advantageous (eg ASEAN languages and Japanese)

Additional Locations:

• Malaysia