Company Description
Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline views, explore the hotel's connected shopping mall and theme park.
Job Summary:
As a Events & Convention Services Executive, you are responsible for managing function space to maximize revenue, coordinating event details with clients, and ensuring effective communication across departments. This role includes securing food and beverage guarantees, handling billing procedures, and utilizing booking systems to support seamless event operations.
Due to visa limitations, only locals will be considered.
Responsibilities:

• Efficiently manage function space to maximize revenue and profitability.
• Respond promptly to inquiries about accommodation, conference, and catering space.
• Gather and confirm event details from clients, ensuring effective communication across departments.
• Conduct site inspections for clients as needed.
• Prepare and manage event-related documentation, including event orders and rooming lists.
• Secure food and beverage guarantee and monitor attendance for cost control.
• Initiate billing procedures and ensure timely receipt of deposits and credit applications.
• Utilize Delphi and Opera systems for booking management and reporting.
• Confirm event details with clients before transferring responsibilities to operations.
• Ensure contract terms are fulfilled to maximize guest satisfaction and profitability.
• Generate new business through creative marketing strategies and report on lost business and productivity.

Requirement:

• Diploma in Hospitality Management or related
• At least 1 year of related work experience
• Excellent communication skills
• High level of IT skills, including Excel, Power Point, and Word
• Excellent organisational and administration skills

Job Type: Full-time
Schedule:

• Monday to Friday