Malaysia Job Openings
Carsome Sdn Bhd
Executive, Customer Service
FULL TIME
September 19, 2024
CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service. We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour.
Your Day-To-Day
- Perform Outbound Calls based on leads assigned by Team Leads via CARSOME’s CRM system & also handle leads via CARSOME Whats App platform
- Attend customer inquiries by providing accurate information regarding CARSOME’s used car business, product & service offerings.
- Support customers in account registration,test drive appointments and also car booking
- Proactively persuade customers to reschedule appointments that have been cancelled
- Proactively inform customers of ongoing deals and promotion.
- Deliver a high level of customer satisfaction
- Uphold high standards of prudence and discretion in processing and maintaining customer interaction records and account details using Carsome Telesales tools provided.
- Education- SPM/Diploma/Degree
- Proven Customer Support/Service/ Telesales
- Able to work under a fast phase environment Have a positive mindset, sales oriented person
- Candidate must will to work alternate 6 days Candidate must will to work on Public holiday and Weekend
- Office location - The Ascent Kelana Jaya
- Strong, English & Bahasa Malaysia verbal and written communication skills.
Pay: RM2,200.00 - RM3,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Day shift
- Rotational shift
- Attendance bonus
- Commission pay
- Performance bonus
- Expected salary
- Sales: 1 year (Required)
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