Malaysia Job Openings

ZONG XUN EMBROIDERY & MARKETING

Facebook Customer Service 客服助理

Melaka

FULL TIME & PART TIME

August 31, 2024

  • 在不同平台例如Facebook回答顾客对于网上购物及商品的询问
  • 处理与顾客的通话
  • 分辨及解决顾客需求来达到顾客的满意
  • 了解顾客需求并推荐最适合的产品
  • 能够处理顾客投诉，在最短的时间内提供顾客最好的解决方法
  • 拥有良好的沟通及展现技巧
  • 能够有效的管理时间- 熟悉电脑基本操作
  • 通晓中文，英文【中文为主】
  • 团队协作能力- 有无经验都可
  • 在冷气办公室中工作
  • 拥有自己的独立办公桌子
  • 年轻，和谐快乐的工作环境
  • 拥有许多职业发展机会
  • 只要肯学习，提供培训
我们的愿景是在 5 年内在马来西亚人成为一个公认的品牌，我们正在积极寻找来自不同领域的人才加入我们的团队。
如果您是对的人，我们会为您提供平台和机会。
我们需要一个充满活力和积极性的团队，共同进步和成长。
  • Answer customer enquiry in relation to ON-LINE shopping of products and services in Shopee / Lazada and so on
  • Identify and assess customers’ needs to achieve satisfaction
  • Understand what customer needed and suggest various product option that available
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • With / Without experience are acceptable
  • Working in air-conditioning Office Room
  • Have your own independent desk
  • Young, happy harmonious working environment
  • A lot of career opportunities
  • We will provide training as long as willing to learn new things and knowledge
  • Anual Leave,MC, EPF & SOSCO will be provided
Our vision within 5 years is to become a recognised brand in Malaysia, we are actively looking for talents from different areas to join our team.
We will provide you with a platform and opportunity if you are the right person
We need a dynamic and motivated team, common progress and growth
Job Types: Full-time, Part-time, Internship
Pay: RM2,000.00 - RM3,500.00 per month
Schedule:
  • Day shift
  • Weekend jobs
Supplemental Pay:
  • Commission pay
Language:
  • Mandarin (Required)
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