Malaysia Job Openings
Roche
Integrated Service Owner (IT)
Petaling Jaya
FULL TIME
September 6, 2024
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Takes responsibility for ensuring regulatory compliance and system validation in CSV and Gx P environments.
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Responsible for the availability, reliability, support, maintenance and data security of a computerized system.
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Responsible to ensure the computerized system is supported, maintained and changed in accordance with applicable procedures.
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Manages validation, compliance, system maintenance and risk mitigation for the system.
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Ensure the availability of information for the system inventory and configuration management
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Acts as an approver for key documentation as defined by specific system plans and procedures
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(On delegated authority from Product Manager) acts as a first point of contact for system audits and inspections.
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Someone has experience in Pharmaceutical/Healthcare Computer System Validation (CSV) and compliance for Gx P systems
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Ability to influence and ensure efficient and effective delivery of operational plans
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Knowledge on customer service standards and ITSM processes
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Knowledge and experience defining and controlling SLAs, KPIs and contract management
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Significant experience working with virtual teams in a cross-functional organization.
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Demonstrates customer, quality, cost, and delivery focus
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Advanced analytical, problem-solving and decision making skills
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Interpersonal skills to interact and communicate effectively including Conflict Management
The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.
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