JOB RESPONSIBILITIES

• Supporting Hybrid & Virtual Event team with the daily set-up and production delivery of meetings and events delivered in the virtual event space
• Interfacing with both our internal/external teams and clients to ensure an understanding of platform and technology/tools
• Support team with production-based work, set-ups, tests, and rehearsals according to schedule and show flows:

Platform Operator for virtual events which can include the following:

• Meeting/Webinar Hosting
• Pinning and spotlighting presenters
• Sharing and advancing slides
• Managing Breakouts/Multiple sessions
• Managing engagement tools such as Q&A/ Polling/ Whiteboards
• Managing platform engagement tools
• Executing, Editing, Managing Video playback/live recording
• Responsible for technical production troubleshooting
• Recording sessions – to cloud and to hard drive when necessary
• Foster key internal business relationships with team members across all service lines
• Continue to develop overall skills base by taking advantage of training and development
• Ability to communicate effectively and build positive relationships with team members, clients, and suppliers / freelancers

Office Operations:

• Assist in the maintenance and troubleshooting of company networking and server infrastructure.
• Support the setup, configuration, and maintenance of printers, laptops, and other hardware.
• Provide IT support to staff, resolving technical issues related to hardware and software.
• Assist in monitoring and ensuring the security of the company's IT systems.
• Document processes, procedures, and technical solutions.
• Collaborate with the IT team to implement and improve IT policies and procedures.
• Stay updated with the latest industry trends and technologies.

JOB QUALIFICATION & REQUIRED SKILLS

• Degree in Computer Studies or other relevant fields or its equivalent.
• 1 year of working experience. Fresh graduates are welcome to apply.
• Knowledge of digitalization or Cloud Computing is an added advantage.
• Good communication skills in English and Bahasa Malaysia.
• Experience in Zoom, Teams, Vimeo and Web Ex Meetings, Webinars, and Events with knowledge of and ability to implement each platform's evolving functionality.
• Proven experience in event production, specifically executing tasks in a time-sensitive and mission-critical system environment.
• Ability to work autonomously to complete tasks on-schedule and on-spec.
• Good technical understanding/ ability to problem solve and adapt.
• Ability to remain calm under pressure.
• Flexibility in work schedule.
• Proficient in Microsoft Office (specifically Power Point) and other software relevant to the role/company.

Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM2,500.00 per month