Apply for Lobby Ambassador Role at Marriott International, Inc

Malaysia Job Openings

Marriott International, Inc

Lobby Ambassador

Kuala Lumpur

FULL TIME

October 18, 2024

Job Number 24181372
Job Category Rooms & Guest Services Operations
Location The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

Wildlife Conservation And Science (Malaysia) Bhd.

Senior Counter Wildlife Trafficking Officer

Rompin

FULL TIME

November 10, 2024

View Job Description

Pusat Tuisyen Sri Akademik

Homework Tutor (通晓巫,中,英)

Ipoh

FULL TIME & PART TIME

November 10, 2024

View Job Description

IBU PEJABAT BULAN SABIT MERAH MALAYSIA

INDIVIDUAL GIVING ASSISTANT MANAGER

Kuala Lumpur

FULL TIME

November 10, 2024

View Job Description

SUSHI KING SDN BHD

Assistant Restaurant Manager (Sushi King Cenang Mall Langkawi)

Kuah

FULL TIME

November 10, 2024

View Job Description

IBU PEJABAT BULAN SABIT MERAH MALAYSIA

Partnerships & Grants - Penolong Pengurus / Pegawai Kanan

Kuala Lumpur

FULL TIME

November 10, 2024

View Job Description

IBU PEJABAT BULAN SABIT MERAH MALAYSIA

PEMBANTU PERUBATAN AMBULANS

Kuala Lumpur

FULL TIME

November 10, 2024

View Job Description

Govean malaysia

Pembantu Jualan (Kemasukkan Segera)

Seremban

FULL TIME

November 10, 2024

View Job Description

KHATAM FESTIVE APPAREL SDN BHD

Retail Assistant - Khatam Sunway Pyramid (Part Time)

PART TIME

November 10, 2024

View Job Description

Watson's Personal Care Stores Sdn Bhd

Supervisor @WATSONS QUILL MALL

Kuala Lumpur

FULL TIME

November 10, 2024

View Job Description

Toll Group

Toll Internship Program

Bayan Lepas

FULL TIME

November 10, 2024

View Job Description

Looking for similar job?

Marriott International, Inc

Lobby Ambassador

Kuala Lumpur

FULL TIME

October 14, 2024

View Job Description

Mozo de Habitaciones

FULL TIME

November 26, 2024

View Job Description

Marriott International, Inc

Asst Dir-Human Resources

Bayan Lepas

FULL TIME

November 10, 2024

View Job Description