Main Job Responsibilities:
1. Oversee and manage the Air & Sea freight Customer Service and Operations

• Responsible for all Air & Sea freight shipment [Import and Export] planning and arrangement from booking, pick up, pre-alert notification till the billing process
• Able to do quotation for sea freight and air freight clients
• Verify Billing Invoices prior to send out to Customer and Overseas agent
• Maintain Air & Sea freight filling and records
• Control and negotiate all Air & Sea freight Freight Rates & Local Handling Charges by the third-party provider
• Verify payment for Air & Sea freight Freight Liner & Local Handling Charges before the payment requisition

2. Follow-up on debt aging and collection
3. Attend to custom matter and close follow up on the BL
4. Monitor and follow up on hauler / trucking arrangement
5. Knowledgeable in custom documentation.
Other Job Responsibilities:

• Supervises staff for their quality, productivity, and discipline
• Provide training and guidance to staff
• Monitor and control the department's overtime work and cost
• Rectify non-conformity in the job requirements and initiate or support the necessary corrective actions
• Identify opportunities for improvement in quality and cost of Air & Sea freight operations
• Undertake other projects and activities as may be assigned by Management from time to time

Requirement:

• Diploma or above qualification in any related discipline
• Minimum 2-3 years of working experience in a similar capacity
• Proficient in both oral and written English and Bahasa Malaysia
• Good knowledge of MS Office and computer usage
• Can use outlook email

Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM4,500.00 per month
Schedule:

• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Air & Sea Freight: 2 years (Preferred)