Malaysia Job Openings
International Medical University - IMU
Programme Advisor
Kuala Lumpur
October 24, 2024
- Manage walk-in, call-in and email enquiries with a counselling approach (local and international) via different channels of communications.
- Participate in all marketing activities, road shows, education fairs, school visits and other ad hoc marketing activities.
- Use the CRM software effectively in handling enquiries.
- Ensure enquiries are properly managed to maximise conversion into programme applications.
- Liaise with relevant departments and schools in obtaining the necessary information to effectively answer enquiries.
- Give programme briefing to new staff, or anyone who needs to better understand the programmes for counselling purpose or similar.
- Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
- Analyse campaign outcomes in details, draw insights and present results to facilitate decision making for the team.
- Formulate and maintain various reports and dashboards.
- Work closely with the team to ensure marketing campaigns are optimised.
- Any other responsibilities given by the superior.
- Bachelor’s Degree or Professional qualification in Business Studies/Administration/Marketing/Psychology/ Communications or any related field
- Be fluent in English and Bahasa Malaysia and possess good writing and verbal communication skills.
- Fluent in spoken and written Mandarin as well as other local dialects will be an added advantage.
- Strong desire to continuously learn and keep up with changes in the industry
- Willingness to take on work beyond the stated role to meet the business needs.
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