ATS Malaysia is currently seeking a suitable candidate to ‘Support & Deliver’ data centre and Industrial automation projects to leading companies in Malaysia, with a specific focus on project Commissioning delivery and operational support.
The Position
Initially this role will support the commissioning and support of SCADA , PLC and electrical panel deployment across datacentre sites in Cyberjaya, Kuala Lumpur Malaysia. You will support Datacentre software as well as supporting documentation governed by quality gates through a defined project lifecycle. On completion of each project you will serve as part of a support group maintaining deployed systems to ensure their operability within the production environment.
The Person
The right candidate has up to 5 years’ of experience in a similar role. Knowledge of data centre processes, Manufacturing Processes & Automation would also be advantageous in this role. The ability to self-manage the project’s commissioning as per the customer requirements and provide support is critical to this
position. The candidate should be an excellent communicator and be able to present root causes clearly and effectively both internally and externally.
Any previous knowledge of commissioning and supporting DC and factory shop floor applications, collection of OEM machine and sensor data, SCADA integration and safety systems would be greatly beneficial.
Candidates should be motivated and capable of the development and application of skills in new and existing technologies. This will be a customer facing role reporting to a senior customer management level and a multi-vendor environment. Good interpersonal skills and ability to interface with all levels, internally and externally, in a professional and responsive manner.
A willingness to travel is essential in this position
Responsibilities

• Support and delivery of data centre and Shop-Floor IT projects including applications including Ignition developed applications, .NET applications and Shopfloor I.T which links the shop floor to a corporate system
• Under the direction of the Project/Site Manager deliver timely and SLA bounded responses to customer calls, dealing with issues through a formal support management process to formal support closure.
• Under the guidance of the Project/Site Manager, deliver projects through the full Lifecycle from detailed planning to customer/support acceptance.
• Interface with all levels of customer stakeholders for detailed planning and delivery of projects & support.
• Maintain detailed site records to provide support colleagues with correct & up to date on the supported site status.

Technical Key Skills Required Include

• Experience with data centre, manufacturing/automation applications
• I.T Integration to Sensor, Machine tools and data collection
• Support process knowledge base
• IT delivery & commissioning experience
• Experience with

• o Expected to have:
• Ignition/SCADA dev/support, .NET applications, PLC basic programming and understanding, IIS, basic SQL scripting

• o Good to have:
• Data centre or BMS knowledge

Further Key Skills

• Customer-facing experience
• Clear communicator
• Support delivery
• Competent in producing technical and root-cause documentation
• English speaking

The Benefits
Become part of a dynamic, successful team designing, delivering & supporting industrial IT solutions to improve our customers’ performance. A benefits package commensurate with the role will be offered to the right candidate.
Job Type: Full-time
Work Location: In person
Expected Start Date: 11/01/2024