Job description
Responsibility:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-To exceed customers expectation in terms of customer service and accurate information
-Work in a team to achieve the required KPI elements
-Ensure proper maintenance of documentation and records
-Handling accounting for the company
-Perform other task duties assigned by management
-To handle shipping activities ( delivery arrangement to customer)
-Handle any ad-hoc functions and tasks as assigned by superior from time to time
Requirements:
-Candidate must posses at least Diploma. Fresh graduates encouraged to apply.
-Required Skills : MS Words, MS Excel, MS Powerpoint
-Required Language (s) : Bahasa Malaysia, English, Mandarin (preferable)
-Computer literate.
-Posses own transport.
Benefits:
-Statutory deductions (EPF, SOCSO, EIS & PCB)
-Medical claims
-Annual and medical leave shall be in accordance with the prevailing Labour Law
-5 days work/week
Job Type: Full-time
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift
• Monday to Friday

Expected Start Date: 10/22/2024