Company Description
Lapasar is one of Malaysia's fast-growing startups and a Business to Business (B2B) wholesale platform serving over 3,000 SMEs and corporations in Malaysia. The company emphasizes on FMCG goods distribution to thousands of retail clients throughout the country with their own warehousing, distribution and financial services capabilities. The company is venture backed, which results in aggressive growth and expansion targets, and a fast-paced working environment.
Role Description
This is a full-time remote role for a Retail Sales Consultant. The Retail Sales Consultant will be responsible for sales consulting, retail sales, customer experience, and ensuring customer satisfaction on a day-to-day basis.
Onboarding Customers
Visitation minimum 20 customers shop daily
Collecting SSM for the new customers
Sign up the customer on the app
Submit daily report on each shop visitation
Guide the customer following Lapasar policy
Following customer onboarding guideline
Orders
Following company per-order guideline (GP & Margin)
Communication
Communication with customers will clear information about the product and price
Actively engage with the company on the customer feedback and leads
Actively promote lapasar’s value proposition to the customer
Finance
Help customer guide to apply the credit term on the app
Guide the customer following Lapasar credit term policy
Follow ups
Ensuring every sign up customer follows up for the first order
Ensuring every order is completed
Creating daily potential follow up and make an appointment
Company Targets
Knowing personal individual targets
Knowing personal individual deficit
Planning and managing to clear in given time
New Launched Products
Learning the product in depth
Proposal on very shop visitation
Closing deal with new launch product on every invoice
Qualifications
Sales Consulting and Retail Sales skills
Customer Experience and Customer Service skills
Ability to ensure Customer Satisfaction
Strong communication and interpersonal skills
Experience in the retail industry is a plus
Proven track record of meeting sales targets
Experience in sales or customer service roles
Remuneration
RM2,200-5,000
Benefits
Epf, Sosco, Eis
High Commission
High Allowance
Career development
Outdoor Jobs
Job Type: Full-time
Pay: RM2,200.00 - RM5,500.00 per month
Application Deadline: 09/30/2024