Malaysia Job Openings
Gogoprint Pte. Ltd.
Sales Team Leader
Kuala Lumpur
FULL TIME
August 30, 2024
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We are active in Thailand, Singapore and Malaysia, and we are looking for dynamic and driven individuals to help us grow our business.
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Our vision is to make printing easy and frictionless for all businesses in Asia Pacific, by moving the massive US$ 81bn printing industry online.
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We’re now operating in 3 countries (Thailand, Malaysia & Singapore) with an international team of 50+ people.
Position Summary
The Sales Team Leader plays a crucial role in driving the success of Gogoprint by leading and managing a team of Sales Executives. You will be responsible for overseeing their performance, providing guidance and support, and ensuring that sales targets are met. Additionally, you will manage a portfolio of key accounts and contribute directly to revenue growth.
Team Leadership
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Lead, coach, train, and manage a team of Sales Executives to achieve their individual and team sales targets.
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Set clear objectives, provide ongoing feedback, and conduct performance reviews.
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Organize regular team meetings to track progress, address challenges, and develop strategies for continuous improvement.
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Foster a positive team culture focused on results, accountability and collaboration.
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Oversee the management of key accounts across your team, ensuring customer needs are met and strong relationships are maintained.
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Oversee the growth of your team’s pool of Elite customers, and actively manage the upgrading / downgrading and unassignment of customers
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Personally manage a select group of high-value clients to ensure they receive top-tier support and service.
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Drive growth by increasing the average spend and order frequency from key accounts.
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Ensure accurate and up-to-date information is maintained in Gogoprint’s CRM and ERP systems.
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Collaborate with Sales Executives to develop action plans for acquiring new customers: setting targets, defining outreach strategies, and creating pitches.
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Support the team in executing these plans and ensure targets are met.
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Assist in converting new leads into long-term customers with recurring orders.
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Guide the team in handling inbound leads, understanding customer requirements, and offering tailored solutions.
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Develop your team’s negotiation skills and strengthen the company’s sales tools (company introduction deck, onboarding videos, etc.)
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Assist in negotiating and closing large deals, providing support to ensure successful sales conversions
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Ensure quotations are accurate, competitive and fast, and coordinate with supply chain, logistics, and artwork teams to ensure smooth order fulfillment.
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Monitor and report on the performance of your team and key accounts to senior management.
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Contribute to revenue growth by meeting individual and team sales targets.
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Stay informed about market trends and provide insights to help Gogoprint remain competitive and innovative.
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Proven experience in sales, preferably in a leadership or supervisory role.
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Strong understanding of sales techniques, customer relationship management, and business development.
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Excellent communication, negotiation, and leadership skills.
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Ability to manage and motivate a team to achieve targets.
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Experience working with CRM and ERP systems is a plus.
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