1. Reason for the Vacancy? New or Replacement? – Replacement
2. What is the need for this vacancy to be open? – Act as a replacement able to speak Chinese that able to handle Chinese manufacturer
3. No. of Headcount? – 1 Headcount
4. What are the challenges to find talent? – Interview a few from linked in which is not suitable and without relevant knowledge
5. How many candidates have been interviewed? What/ Why is the reason of rejection? – Interview a few candidates but didn’t find them suitable
6. Any internal candidate's consideration? – None
7. Interviewing Process (how many rounds) & Timeline of Onboarding? – 1 – 2 rounds with hiring manager and managing director
8. Specific Job Location? – 1-1-5 Tingkat Kenari 5，Kenari Avenue, 11900 Bayan Lepas,Pulau Pinang, Malaysia
9. What is the expected travel schedule for the position? 30% in the office 70% out of office, travelling outstation 30 – 50% as machine sold to whole Malaysia that required support
10. What is the salary range for this position? Junior below RM4,000, Senior level ranging at RM5,000 – RM6,000
11. Any Fixed allowance, if yes what is the pay range? –

• Monthly car allowance RM500
• Petrol Card (business travel used only)
• Touch & Go/ Toll charges
• Parking
• Company mobile phone
• Outstation Allowance
• Staff insurance coverage
• 13 months’ salary (Dec will get double month salary) – requirement for working at
• least 1 year in LINGTEC
• Company Trip

12. 13th month bonus or any contractual bonus? – 13 months’ salary (Dec will get double month salary) – requirement for working at least 1 year in LINGTEC
13. Working Hours – Monday – Friday : 9.00 am – 6.00 pm, 5 working days
14. Reporting Structure & Team Structure? Any subordinates need to manage? –Report to service manager
15. Cultural Fit - What Personality/diversity (ethnicity and gender) type would you prefer? – Open to all races
16. What are the key requirements for the position, such as educational qualifications, experience, and skills?
17. Not necessarily required knowledge in their equipment or competitor field
18. Need someone can speak mandarin and experience in electrical and mechanical troubleshooting
19. Electrical/ Mechanical background like Mechatronic or cdd who work in the factory such maintenance engineer, wireman, facilities engineer able to do trouble shooting machine
20. Client/ Account management
21. What are the years of experience the candidate should have in a related field? 2-3 years’ experience will be good, able to work with leader (early 30's)
22. Any Industry/Company preferences? – Electrical/ Mechanical background like Mechatronic or cdd who work in the factory such maintenance engineer, wireman, facilities engineer able to do trouble shooting machine
23. Are there any language requirements for the role, particularly in relation to customer communication? – Mandarin Speaking
24. Timeline to onboard, turnaround time? – ASAP
Job Type: Full-time
Pay: RM5,000.00 - RM6,000.00 per month
Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Meal allowance
• Parental leave

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Commission pay