• Contact the past due customers (via calls and/or other communication channels) to remind their repayment obligation & ensure the collection action taken are within company guidelines, credit policies and collection policies.
• Negotiate on repayment from customers.
• Ensure strict adherence to all credit policies, procedures, guidelines, compliance and information security, etc.
• Probe customers' latest contact details and update in system to increase collection efforts.

Requirements:

• At least a diploma holder
• Require positive personality & good communication skills, both verbal & written
• Required languages: Bahasa Malaysia, English, Chinese (Added advantage)
• Working experience in customer service, tele-collection, and related fields

Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,600.00 per month
Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Application Question(s):

• What is your expected salary?
• Soonest availability to start work?

Education:

• Diploma/Advanced Diploma (Preferred)