Malaysia Job Openings

RHB Banking Group

UH, RI/Co-Ins/Recoveries Claim

Kuala Lumpur

FULL TIME

November 8, 2024

Working Hour
Regular Hours
Monday - Friday
Business Area
Insurance
Location
Malaysia - Kuala Lumpur

Description

Primary Objective:
  • Responsible to handle the following (listed) portfolios and ensure all the related claims are fairly & promptly settled in accordance with the Company's guidelines / Claims Manual, BNM & PIAM guidelines.
  • Reinsurance & Co-Insurance claims, Reinsurance & Co-Insurance Recoveries & CAB Reconciliation

Key Responsibilities:
  • Proactively attend to the coinsurance/reinsurance claims and ensure prompt settlement is made in respect of our share of the loss.
  • Ensure all coinsurance/reinsurance claims recoveries are actively pursued and do not exceed the 6 months period.
  • Ensure the CAB reconciliation is done on a monthly basis and any issues to be raised and discussed with the Section Head and Head, BA/FA and if necessary to arrange internal meetings with Finance and Credit Control Team to discuss.
  • To verify, assess and approve promptly all claims within authority and for claims exceeding authority to process, recommend and submit them promptly to Superiors for consideration.
  • To provide guidance and direction to subordinates/ Branches/ Customers and in relation to technical claims matters.
  • To refer immediately any complaints received from Customers, Branches, BNM, PIAM, OFS and Intermediaries to Superiors, so that these are promptly and effectively resolved.
  • To monitor and review files on yearly basis.
  • To ensure prompt response to queries of claims in maintaining good customers' service.
  • To ensure all claims suspected having fraud elements or in violation of policy conditions are brought to attention of Section Head & Head, BA/FA.
  • Ensure all necessary advices to MNRB &Treaty Reinsurers/ XOL are submitted as required and laid down under the Reinsurance Agreement.
  • Any other duties as may be assigned by the Company from time to time.
Requirements
Requirements:
Bachelor Degree - .

  • Professional Qualification in Insurance

At least 6 years claim experiences in all classes of insurance.
  • Possess good communication skills in both written and spoken English
  • With good analytical skills
  • Proficient in Microsoft Office
Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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