Malaysia Job Openings
RHB Banking Group
UH, RI/Co-Ins/Recoveries Claim
Kuala Lumpur
FULL TIME
November 8, 2024
Monday - Friday
Primary Objective:
- Responsible to handle the following (listed) portfolios and ensure all the related claims are fairly & promptly settled in accordance with the Company's guidelines / Claims Manual, BNM & PIAM guidelines.
- Reinsurance & Co-Insurance claims, Reinsurance & Co-Insurance Recoveries & CAB Reconciliation
Key Responsibilities:
- Proactively attend to the coinsurance/reinsurance claims and ensure prompt settlement is made in respect of our share of the loss.
- Ensure all coinsurance/reinsurance claims recoveries are actively pursued and do not exceed the 6 months period.
- Ensure the CAB reconciliation is done on a monthly basis and any issues to be raised and discussed with the Section Head and Head, BA/FA and if necessary to arrange internal meetings with Finance and Credit Control Team to discuss.
- To verify, assess and approve promptly all claims within authority and for claims exceeding authority to process, recommend and submit them promptly to Superiors for consideration.
- To provide guidance and direction to subordinates/ Branches/ Customers and in relation to technical claims matters.
- To refer immediately any complaints received from Customers, Branches, BNM, PIAM, OFS and Intermediaries to Superiors, so that these are promptly and effectively resolved.
- To monitor and review files on yearly basis.
- To ensure prompt response to queries of claims in maintaining good customers' service.
- To ensure all claims suspected having fraud elements or in violation of policy conditions are brought to attention of Section Head & Head, BA/FA.
- Ensure all necessary advices to MNRB &Treaty Reinsurers/ XOL are submitted as required and laid down under the Reinsurance Agreement.
- Any other duties as may be assigned by the Company from time to time.
Bachelor Degree - .
- Professional Qualification in Insurance
At least 6 years claim experiences in all classes of insurance.
- Possess good communication skills in both written and spoken English
- With good analytical skills
- Proficient in Microsoft Office
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