Malaysia Job Openings
Agensi Pekerjaan Skillset Sdn Bhd
URGENTLY HIRING! Part-Time Customer Service Representative
Subang Jaya
September 5, 2024
Education: Minimum SPM (Sijil Pelajaran Malaysia) or equivalent.
Experience: Previous experience in a customer service role is an advantage but not required.
Language Skills: Proficient in both Bahasa Malaysia and English, with strong written and verbal communication skills in both languages.
Technical Skills: Basic proficiency in Microsoft Office Suite; experience with customer service software or CRM systems is a plus.
Key Responsibilities:
Customer Interaction: Respond to customer inquiries via phone, email, or chat in a professional and friendly manner.
Issue Resolution: Effectively address and resolve customer complaints and issues to ensure a positive customer experience.
Product Knowledge: Provide accurate and detailed information about our products and services.
Documentation: Keep accurate records of customer interactions and transactions.
Feedback Collection: Collect and relay customer feedback to help improve our services.
Team Collaboration: Collaborate with team members to maintain a high standard of customer service.
Job Type: Contract
Contract length: 6 months
Pay: Up to RM1,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift
- Do you have experience in customer service?
- STM/STPM (Preferred)
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