Mexico Job Openings
Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Area Manager, Worlwide Operations
Tepotzotlán
FULL TIME
September 14, 2024
- A completed Bachelor’s Degree or 2+ years Amazon experience.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 3+ years of General Experience
- English Intermediate-Advanced (B2+)
- Spanish Fluent
- 2+ years of employee and performance management experience
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!
Job Requirements:
- Ability to work weekends, holidays, and/or overnight shifts
- Ability to work overtime both in peak season and as needed
- The position is NOT a corporate role and will be located in a Fulfillment Center
Key Responsibilities:
- Lead, manage, and develop a team of 50 to 200 Amazon Associates
- Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
- Create, manage, and support recognition and communication programs
- Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
- Ensure procedures are followed for building security and product loss prevention
- Partner with the management team to establish and maintain quality control standards
- Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
- MBA or similar
- Solid experience using Lean manufacturing methodologies.
- Previous experience as Project Management
- Solid experience managing department´s KPIs and driven results
- Bachelor's degree in business, engineering, operations, supply chain, transportation or related.
- Logistics Background from Operations environment, preferably from First-Middle Mile Ops.
- Advanced English Proficiency (C1+)
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